Office Assistant

About the job

The Office Assistant is responsible for managing front\-of\-house duties, supporting administrative functions, and ensuring the smooth day\-to\-day running of the office. This role provides key support to the Operations Manager and the wider team, assisting with office administration, and client interactions.

Responsibilities

Office \& Facilities Management

• Maintain a clean, organised, and presentable office environment.


• Order and manage office supplies, stationery, kitchen stock, and consumables.


• Water plants and ensure the office remains welcoming.


• Oversee general office maintenance, including workstation assessments.


• Schedule and coordinate first aid training and fire marshal duties.


• Replenish first aid kits and manage safety compliance.

Reception \& Front\-of\-House

• Greet and assist visitors, ensuring a professional and welcoming office environment.


• Manage incoming calls, emails, and correspondence.


• Coordinate meeting room bookings and visitor arrangements.


• Handle participant and client hospitality.

Administrative Support

• Handle document management, printing, scanning, and filing.


• Research and book travel arrangements, including flights and hotels.


• Organise internal meetings, training sessions, and company events.


• Manage post, deliveries, and courier arrangements.


• Support financial administration under the direction of the Operations Manager.

HR \& Team Support

• Assist with new starter onboarding, including document tracking.


• Schedule appraisals, reviews, and HR documentation processing.


• Organise office socials, lunches, and team\-building activities.

Support to Operations Manager

• Assist with delegated operational tasks and special projects.


• Provide administrative support to leadership as needed.


• Act as a liaison between employees and the Operations Manager for office\-related requests.

Your Experience \& Education

Essential Skills

• Communication: Strong verbal and written communication skills for interacting with clients, colleagues, and vendors.


• Organisation: Ability to manage files, schedules, and office operations efficiently.


• Multitasking: Handling multiple tasks simultaneously without losing focus.


• Customer Service: Professional and friendly demeanour when greeting visitors and responding to inquiries.


• Time Management: Prioritising tasks effectively to keep the office running smoothly.


• Tech Savvy: Familiarity with office software (Microsoft Office Suite, email platforms, scheduling tools).


• Problem\-Solving: Quick thinking and adaptability to handle unexpected situations.


• Attention to Detail: Accuracy in scheduling, data entry, and administrative support.


• Discretion \& Confidentiality: Handling sensitive company and client information with professionalism.

Qualifications

• College diploma or degree


• Previous experience in office administration, customer service, or reception preferred.


• Proficiency in Microsoft Office (Word, Excel, Outlook) and other office technology.


• Ability to work independently and collaboratively in a team setting.


• Strong interpersonal skills and a positive attitude.

The Details

• Full time position (37\.5hrs) based in Bristol City Centre


• Office based


• 25 days holiday a year \+ bank holidays


• Group Company Pension Scheme


• Private Healthcare scheme


• Dedicated employee training budgets


• Company bonus scheme

Pay: £28,000\.00\-£32,000\.00 per year

Benefits:

• Company events


• Company pension


• Cycle to work scheme


• Private medical insurance


• Sick pay

Ability to commute/relocate:

• Bristol BS1 6JG: reliably commute or plan to relocate before starting work (required)

Experience:

• Administrative: 1 year (required)

Work Location: In person

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