Office and Reprographics Assistant - Facilities

Basis
Full time
Job category/type
Business Support
Date posted
10/09/2026
Job reference
HJ0509

Background

Due to this continued growth and move we have a new opportunity for an efficient and motivated Office and reprographics Assistant to join our Cardiff team, to ensure the smooth day to day running of the office. The lawyers in the office undertake a variety of medical negligence, personal injury and commercial property work.

The role

This is a diverse and interesting role and a rare opportunity to join a progressive law firm with ambitious growth plans over the next five years.

As an Office and Reprographics Assistant within Hugh James you are required to provide professional support to the Firm, taking calls from the helpdesk and carrying out other daily and ad hoc duties.

Financial Management

• Ensure the proper storage of stationery and other supplies in order to:


• limit against damage


• easy access to stock to avoid over/duplicate ordering


• Recycle stationery where appropriate eg lever arch files


• Make cost saving suggestions

• Ensure all requests into the department either via the helpdesk or directly are responded to in a timely manner


• Where a matter cannot be resolved straight away ensure the individual is updated and receives regular updates and or contact


• Build and maintain relationships with key people within the firm


• Ensure that the department had an approachable image for all internal clients

• Support any business development and networking activities


• Be aware of the different departments within the firm and respond positively and proactively to any enquiries


• Where appropriate pass these enquiries onto the Legal Network Wales team

• Assist colleagues to meet departmental targets and/or SLAs


• Cover duties of colleagues in their absence


• Provide cover and assistance in other departments as and when required


• Knowledge share including disseminating knowledge from training events

• Ensure the helpdesk is monitored and calls are picked up quickly and efficiently


• Carry out a large volume of photocopying and binding


• Daily franking of post firm\-wide


• Distributing internal and external mail


• Ordering and delivering stationery to relevant personnel


• External deliveries when required


• Administering faxes to relevant personnel


• Progress all work in a timely manner ensuring any SLA's are met


• Comply with the Firms procedures including quality, risk, ISO, Lexcel etc


• Effectively prioritise workload


• Meet deadlines and targets


• React positively to change

• Undertake training as needed to meet requirements of the role


• Proactively participate at your appraisal and review meetings

We are a leading, full\-service UK law firm. Since our beginning, we have been led by the things that matter. We care about fighting for the right outcomes. Solving the seemingly unsolvable. Protecting businesses, individuals and livelihoods. Supporting our people, our communities. Safeguarding our planet. Looking for a way forward? At Hugh James, challenges – of all sizes – are readily accepted.

The Hugh James difference

Our law firm has always been guided by the idea that self\-belief is just as important as skillset. Our pursuit of righting wrongs and protecting what’s important keeps us driving forwards. It’s in our roots! We won’t stop until we find the answers; the outcomes that are needed.

We are focused on the work we do, the business we run, and our culture. Our entrepreneurial spirit has taken us from humble beginnings to a strong presence across the UK with offices in Cardiff, London, Manchester, Southampton and Plymouth – servicing clients from businesses, individuals and banks to public sector organisations, property companies, education establishments and utilities providers. Our collegiate culture, our forward\-looking ethos, our values serve to make us bigger, better, bolder than ever before.

A positive force in the community

Our work with charities on a local and national level plays a huge part in our day\-to\-day lives. We work with a large range of charities, some of which we support through fundraising, donations, volunteering and others we partner with where our areas of work cross paths. Staff, clients everyone comes together through a shared passion to do good in the community and support those in need.

Some of our benefits on offer include:

Minimum of 25 days holiday plus bank holidays

Two Corporate Social Responsibility days

Birthday day off

Death in service equivalent to twice annual salary

Auto enrolment pension scheme

Employee Assistance Programme

Discounts for local businesses

Professional fees paid (subject to requirement for your role)

Employee recruitment incentive scheme

Hugh James is an equal opportunities and disability confident committed employer.

Thank you for taking the time to consider this opportunity. If you have questions, please contact Stephanie Williams

We reserve the right to close our vacancies earlier than the given deadline if we receive sufficient applications for the role.

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