Office Administrator - Research Team

We are looking for highly motivated individual to fill the role of Administrator in our well\-established and successful Acute and Planned care research teams at the Royal United Hospitals Bath NHS Foundation Trust.

The post holder(s) will work as part of a growing, enthusiastic team of research nurses \& midwifes, health care assistants and other research staff as part of the multi\-disciplinary team supporting the delivery of research projects. The friendly teams support a rolling portfolio of over 300 projects with annual recruitment of up to 2000 patients.

We are looking for an enthusiastic individual who wants to develop their skills and knowledge in a research environment ideally with excellent organisational skills and administrative experience with good attention to detail as the role will include data entry. Previous experience of working within the NHS would be an advantage due to familiarity of NHS data systems.

The job entails supporting all aspects of trial organisation from trial set up to completion, site file maintenance, spreadsheet and database creation and maintenance, data collection and an element of patient interaction..

To fill this role we are looking for a highly motivated individual who pride themselves on their excellent planning, attention to detail and flexibility

We are proud to be part of BSW Hospitals Group \- a formal partnership between the Royal United Hospitals Bath NHS Foundation Trust, Great Western Hospitals NHS Foundation Trust and Salisbury NHS Foundation Trust. With a combined workforce of over 17, 600 colleagues, and budget of 1\.6 billion the Group is united by a common purpose to deliver the best possible care to over 1 million people.

We are creating a health and care system that works with the people we care for, reducing the differences people currently face in access, experience and outcomes, improving the experience of our colleagues and tackling shared challenges like sustainability and finances. Every improvement we make across our Group will be guided by what creates the greatest benefit for our colleagues, our patients, our communities and our partners.

By working together, we make a real difference for our patients, each other, and our community. Every role matters in delivering the exceptional, person‑centred care we’re proud of.

We’re committed to a compassionate, inclusive culture where kindness is championed, differences are valued, and diversity makes us stronger.

We want to support you to thrive, taking your career to its full potential. We prioritise staff wellbeing – and yes, we even have a pool!

Discover what it’s like to live and work in Bath , explore our RUH staff benefits , and learn how we’re building healthcare for the future through the Dyson Cancer Centre and our commitment to research .

Job Summary

The purpose of this role is to work closely with the Research Nurses/Clinical

Trials Officers to provide administrative support, data management and clinical

support for a range of research activities as required by;

supporting the safe conduct of research in accordance with all regulatory

requirements, i.e. the Research Governance Framework, and for clinical trials

in accordance with the International Conference on Harmonisation – Good

Clinical Practice (ICH\-GCP) guidelines, to prove assurance that the rights,

safety and wellbeing of research participants are protected

supporting all aspects of trial organisation as an integrated member of the

clinical research team and co\-ordinating a variety of clinical research studies

based in the Royal United Hospital, Bath

To provide full and comprehensive administrative support to the Research

Teams

To provide a central point of communication for patients, sponsors and health

care professionals for any of the Planned or acute care clinical trials.

Main duties and responsibilities

1\. To assist the RUH Clinical Research Teams in co\-ordinating a portfolio of studies

2\. To co\-ordinate all research submissions and amendments to appropriate ethics

committees, Research and Development offices and other required approvals, as per

Good Clinical Research Practice Guidelines (GCP) and in accordance with Research

Governance and other regulatory requirements.

3\. In collaboration with the Research Team, to ensure that the site files for the studies

are maintained according to regulatory requirements and data is provided promptly

when required.

4\. To liaise with various other UK organisations in prompt collection of appropriate

documentation for ethical, research and development and other approvals.

5\. To undertake accurate data entry using computerised and/or paper based systems

6\. To support the Research Team to identify potentially suitable patients from clinic

records, databases and hospital departments and to invite their participation by

telephone, correspondence or in person.

7\. To provide effective communication with R\&D office, ethics committees, trial

centres, investigators and the multidisciplinary team, pharmaceutical companies and

research organisations.

8\. To be responsible for complex data collection on a specific portfolio of studies as

per Good Clinical Practice Guidelines (GCP) and to transcribe complex information to

Case Report Forms with adequate supervision and guidance.

9\. To receive, handle analyse and resolve data queries promptly and to direct

unresolved queries to appropriate team member.

10\. To co\-ordinate (under supervision of research nurses/clinical trials officers)

protocol generated assessments, questionnaires and diaries and to provide

information to medical personnel/multidisciplinary team.

11\. To adhere to Standard Operating Procedures and policies without supervision.

12\. To organise trial monitor sessions ensuring that both the Case Report Forms and

the patient notes are prepared in advance.

13\. To distribute and keep updated the Research Team protocols and pertinent trial

information to various departments.

14\. To organise and set up initiation meetings for specific trial and other meetings

where required.

15\. To be involved in trial archiving documentation and contacting various

departments once studies are closed down.

16\. To assist the Research Team in preparation of accurate trial reports and

presentations.

17\. To organise patient clinic visits, ensuring that both the Case Report Forms and the

patient notes are prepared in advance, booking patient transport and clinic rooms and

arranging for delivery and transport of specimens as required.

18\. To collect patient trial prescription medication from pharmacy as required.

19\. To maintain records of trial expenditure as required and to submit financial

information to trial centres as required.

20\. Deal with invoice queries, petty cash claims and order processing on Agresso.

21\. To respond quickly and appropriately to all enquiries and queries, directing to most

appropriate team member.

22\. To prioritise workload when frequently interrupted.

23\. To work within related policies, procedures and

regulatory requirements e.g. Data Protection Act 1998,

individual Trust polices.

24\. To perform general clerical office management duties

as need arises, including providing occasional cover for

other clinical trials teams within the Trust if required.

25\. To take part in regular performance appraisal.

26\. To undertake any training required in order to maintain

competency, including mandatory training e.g. Fire Training,

Manual Handling.

27\. To contribute to and to work within safe working

environment.

28\. To comply with Trust Infection Control Policies and

conduct him/herself at all times in such a manner as to

minimise the risk of healthcare associated infection.

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