Office Administrator and Travel Coordinator

Overview:

To ensure the provision of travel coordination and office administration services for AM Best’s Amsterdam office.

AM Best’s office is based in the finance district of Amsterdam and has a team of approximately 10 analytical staff who provide financial strength ratings to the insurance industry within the European market. There is a broad array of expertise and international background in the team who are supported by a wider business function in Amsterdam and London. The team also work closely with its other office in the US, Mexico, UK and Asia.
Responsibilities:
Travel Coordination:

• Arrange domestic and international travel, including flights, accommodations, and ground transportation


• Prepare detailed travel itineraries and ensure employees have necessary documentation including visas


• Track travel expenses and reconcile invoices or expense reports


• Adjust travel arrangements and provide real\-time support when plans change

• Oversee daily office operations to ensure a smooth and efficient work environment


• Serve as the primary point of contact for internal teams and external vendors including managing the relationship with the building service provider


• Manage office supplies, equipment, and maintenance needs


• Organise and maintain digital and physical filing systems


• Assist with preparing reports, presentations, and correspondence, as required


• Support HR and Office Management activities such as onboarding new joiners and managing the health and safety requirements of the office


• Coordinate meeting logistics, including room bookings and VC bookings


• Handle incoming calls, emails, and general enquiries


• Organise team events and manage associated social budget

• Experience of researching and booking travel through both an agency and directly


• Diary management experience, scheduling meetings, drafting correspondence, handling telephone calls


• Dutch language is an advantage


• Excellent written and verbal communication skills in English


• Proficiency in office software / Microsoft office suite (word, ppt, excel)

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