Office & Administration Support Assistant

About the Role

We are a small, friendly and growing freight forwarding company based in Dartford, looking for a reliable, organised and proactive Office \& Administration Support Assistant to join our team.

This is a varied role suited to someone who enjoys being hands\-on, working in a small business environment and taking responsibility for keeping the office running smoothly. Alongside general administration and office support, the successful candidate will have a good understanding of social media marketing and digital content, helping us strengthen our online presence and promote the company.

Key Responsibilities

Administration \& Office Support

• Provide day\-to\-day administrative support to the freight forwarding team.


• Answer telephone calls, respond to emails and deal with general enquiries professionally.


• Prepare, organise and maintain company documents, records and files.


• Assist with data entry, quotations, invoices and general paperwork.


• Maintain accurate customer and supplier information.


• Assist with booking arrangements, shipment documentation and other operational administration.


• Manage incoming and outgoing post and correspondence.


• Order office supplies and help maintain an organised, professional office environment.


• Provide general support to colleagues and assist with ad\-hoc tasks as required.

• Manage and maintain the company's social media presence.


• Create engaging posts and content for platforms such as LinkedIn, Instagram and Facebook.


• Develop ideas for posts relating to freight forwarding, logistics, international trade and company news.


• Take and edit photographs/videos where appropriate for social media content.


• Schedule posts and maintain a simple social media content calendar.


• Monitor engagement and identify opportunities to increase our online visibility.


• Help promote company services, news, milestones and customer success stories.


• Assist with basic digital marketing activities and website content when required.

We are looking for someone who is:

• Organised, reliable and proactive, with excellent attention to detail.


• Confident using Microsoft Office, particularly Word, Excel and Outlook.


• Comfortable communicating by telephone, email and in person.


• Able to prioritise tasks and work independently in a small\-office environment.


• Friendly, approachable and professional.


• A quick learner who is willing to get involved in different aspects of the business.


• Social media savvy, with a good understanding of creating engaging content and building an online presence.


• Comfortable using platforms such as LinkedIn, Instagram and Facebook.


• Creative and able to bring fresh ideas to our marketing and social media activity.


• Interested in learning about the freight forwarding and logistics industry.

Previous experience in freight forwarding, logistics, shipping, transport or a similar office environment would be advantageous but is not essential.

Experience with social media management, Canva or similar content\-creation tools, and basic digital marketing would also be beneficial.

What We Offer

• A varied role within a small and friendly team.


• The opportunity to develop your administrative, logistics and marketing skills.


• A hands\-on position with genuine responsibility and variety.


• A supportive working environment.


• The opportunity to play an important role in the growth and development of the company.

Benefits:

• Company pension


• On\-site parking


• Work from home

This listing is from Indeed. View original listing ↗