Nursing Support Worker, Community Mental Health Team
Are you a caring, compassionate and motivated individual who wants to make a genuine difference to people's lives?
We are looking for a Nursing Support Worker to join our Community Mental Health Team, supporting individuals with a range of mental health needs to achieve their recovery goals and maintain their independence within their local community.
As part of a multidisciplinary team, you will work closely with Registered Mental Health Nurses, Allied Health Professionals and other partner agencies to deliver person\-centred care and support. The role involves assisting with planned interventions, supporting service users to access community resources, promoting wellbeing, monitoring mental and physical health, and reporting changes in presentation to the wider clinical team.
You will build positive therapeutic relationships with service users and their families, helping individuals develop confidence, resilience and practical skills to support their recovery journey. The ability to communicate effectively, work collaboratively and demonstrate empathy and respect is essential.
We are seeking someone who is organised, flexible and committed to providing high\-quality care. Uou will join a supportive team environment with opportunities for training and development while making a meaningful contribution to improving mental health outcomes within your community.
- Works as part of the multidisciplinary team delivering care to patients/service users experiencing mental health needs in the community/home setting or inpatient services, with support and supervision provided by a registered healthcare professional.
- Undertakes or supports personal care activities, daily living skills/tasks and clinical care duties with minimal support and supervision as delegated by a registered healthcare professional in accordance with the HEIW All Wales Guidelines for Delegation.
- Supports the enhanced observation of patients who present as a high risk to themselves or others due to a mental health, cognitive or clinical condition.
- Ensures the registered healthcare professional is regularly updated on the patients/client’s condition and progress.
- Ensures the working environment is safe and hygienic following infection prevention and control policies and processes.
- Contributes to the teaching and supervision of students and junior staff •Delivers role in accordance with Health Board/Trust Values and Code of Conduct for HCSW’s in Wales including maintaining physical, procedural and relational security.
Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.
CTM’s location offers the best of South Wales, just 20 minutes from Cardiff’s vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.
Our CTM 2030 Strategy—Our Health, Our Future—focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:
- We listen, learn, and improve
- We treat everyone with respect
- We work together as one team
At CTM, you’ll find a welcoming, team\-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
This post is advertised as Welsh Desirable . Whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short\-listing and selecting candidates. This isn’t ‘fluency’, just Speaking \& Listening skills at Level 3 (equivalent to CEFR B2\) or above. Level 3 means being able to communicate in Welsh during routine clinical situations, such as welcoming patients, discussing straightforward aspects of their care and answering routine questions. If you’re comfortable holding everyday conversations in Welsh, we encourage you to apply. Your Welsh language skills will help us provide person\-centred care and enable patients to receive services in their language of choice. Have a look at our ‘Croeso Candidate’ booklet below for more information.
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