Network and Wireless Infrastructure Field Engineer

Network & Wireless Infrastructure Field Support Engineer

Central London (Hybrid / Field-Based)
Salary: circa £50,000 plus benefits

Corporate wireless infrastructure support

A leading provider of WiFi, high-speed internet and workspace management software to over 10,000 clients across the UK.

Reliable connectivity and smart building technology are mission-critical to their success-so they rely on my client to deliver exceptional service and keep their operations running smoothly.

The Role

We're looking for an experienced Network & Wireless Infrastructure Field Engineer to visit my clients London-based customers.

This is a field-focused role, where you'll spend much of your time on-site delivering support and installations, alongside remote working from home or our London office.

You'll be part of a highly skilled team and will play a key role in delivering a premium, customer-facing technical service.

Key Responsibilities

Support & Incident Management

• Take ownership of on-site fault tickets from diagnosis through to resolution


• Work closely with escalation teams when required


• Deliver a high-quality, customer-focused support experience

Project Delivery

• Carry out on-site installations alongside project leads


• Perform testing, validation, and quality assurance


• Ensure smooth deployment of network and wireless solutions

Wireless Technical Leadership

• Act as a senior point of expertise for wireless technologies


• Support and mentor other engineers


• Contribute to improving wireless support standards and practices

Team Collaboration

• Support helpdesk tickets when not on-site


• Assist with planning future installations and site visits

Essential Skills & Experience

• Proven experience supporting commercial network and wireless infrastructure


• Strong customer-facing experience, including on-site support


• Ability to work independently and take ownership of issues

Technical Skills

• Strong knowledge of networking fundamentals (TCP/IP, routing, firewalls)


• Infrastructure wireless support


• Experience with managed wireless solutions and deployments


• Wireless expertise including: • Site surveys


• Signal troubleshooting


• Authentication protocols


• Installation planning


• Experience with: • VLANs


• VoIP systems


• Internet connectivity (ADSL, leased lines, etc.)


• Helpdesk/ticketing systems and SLA environments


• Rack installations, comms rooms, and structured cabling

If you would like to be considered for this position then please contact Tom Rayner on or email

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