via indeed · 25 May 2026 ·12 days ago

National Account Manager - Online

itsu
London Full-time Remote
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Competitive \+ bonus

about us:

itsu is the healthy eating,Asian inspired quick service retail \& grocery brand with over 70 stores in the UK and a leading grocery business across Europe and beyond. Renowned for its best\-in\-class food made fresh in every shop every day,itsu has huge global ambitions with a commitment to continue to open many more stores and intensify the growth of its already thriving grocery arm. With its best\-is\-class healthy food,latest technology,innovation,and talented workforce,itsu is the future of fast food.

itsu \[grocery],which this role falls under,takes the itsu brand into supermarkets,health food stores,online,wholesale and internationally with products such as crispy seaweed thins,frozen gyoza \& bao,brilliant’broth,rice’noodles \& miso’easy to name a few…

the ideal candidate:

  • An eye for detail

  • P\&L management experience

  • Excellent communication skills to enable you to develop and manage a number of key buying relationships

  • A flexible,can\-do attitude with the willingness to work closely with others within a small team,a real self\-starter

  • The energy to work within a rapidly growing business that is constantly evolving and growing

  • A true entrepreneur

  • A passion for food

  • Ideal but not required:experience working with online customers e.g. Ocado \& Amazon
D\&I statement:

itsu \[grocery] is committed to building a diverse,equitable and inclusive organisation. We encourage applicants from a wide range of backgrounds to apply for all of our opportunities.

When applying for a role with us,please remove your:full name,name of University/School,address,email address and any photos of you on your CV and covering letter. non\-anonymised CVs may not be reviewed.

Scope of the role:

  • Delivering the business KPIs within your accounts

  • Full Account Management responsibility for all accounts

  • Delivery of the volume and value forecast and internal P\&L reporting

  • Ownership of the pricing and promotional strategy alongside the RGM

  • Collaborating with the marketing team to build support plans and execute them with customers
what we offer:
  • Competitive salary

  • Competitive bonus scheme

  • 25 days holiday \+ bank holidays (two bank holidays are interchangeable for other religious holidays)

  • Health insurance

  • Company pension scheme

  • Hybrid working (2 days WFH)

  • Opportunity to work from abroad (2 weeks)

  • 50% employee discount in itsu shops

  • Free itsu lunch

  • Discounts at major retailers

  • A sizeable training budget to support your ongoing development

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