Multi Site Business Manager
Unternehmen
Charlotte Tilbury Beauty
Art der Beschäftigung
Vollzeit
Einsatzort
Frankfurt am Main
Jobnummer
BJA\-53000
Multi\-Site Business Manager \- Flughäfen Frankfurt (Multiple locations), München und Berlin \- Full Time
For a Germany\-based Multi\-Site Business Manager role focused on airport staff / Travel Retail, Charlotte Tilbury is looking for a commercially driven leader with strong people management and travel retail expertise. This role will be based in Frankfurt and oversee key German airport locations including Berlin, Frankfurt, and Munich. The MSBM oversees a portfolio of airport counters and gondola locations. The role requires frequent travel (approximately 60%) to ensure strong team leadership, retailer alignment, and execution consistency across locations.
Aufgaben
Accountabilities
PEOPLE ACCOUNTABILITIES
- People management is the most important part of your role, you set up your team members for success and build a true tilbury community in your respective stores.
- Monthly rota scheduling and payroll budgeting and forecasting (responding to trading conditions)
- Driving sales success through motivation of the team to hit daily and monthly KPI targets.
- People planning; ongoing talent management and succession planning of the team. Dealing with workplace conflict and other HR management processes.
- Identify the training needs of the team in collaboration with the Area Trainer and provide feedback about advancement in opportunity areas.
- Leading and motivating a \#1 team through daily briefs \& performance 121 meetings.
- Ownership of recruiting exceptional talent; managing end to end recruitment processes alongside the Talent Acquisition Advisor and proactively ‘tilbury talent spotting’, sourcing talent in the local area.
- Offer support and direction throughout the entire airport pass application process, ensuring a seamless and efficient experience for applicants, including conducting security interviews as part of team members’ passes.
- Manage a large team, ensuring effective coordination, communication, and productivity.
- Lead by example! You know best how to get that limitless results from one customer and show this on a daily basis to your team to motivate them.
- Drive and build your business KPI performance to achieve market leading results and maintain \#1 ranking and \#1 growth.
- Ensure the best customer experience is being delivered; even when you’re not around by embedding the magic service methodology.
- Build brand awareness by creating lasting emotional connections with customers, specifically focusing on travel moments and understanding the diverse needs of different travellers.
- Think limitlessly with your plan for the calendar year with consideration for New Product Launches, and activity/market impacts from the previous year of trade.
- Devise and deliver a compelling eventing strategy for the counter.
- Navigate complexities within team and consumer interactions, addressing challenges and fostering solutions to ensure a seamless and positive experience.
- Demonstrate a keen business sense in understanding the diverse needs and desires of customers worldwide. Strategize on enhancing sales by tailoring approaches to various customer demographics. Craft innovative methods to cater to a global audience, ensuring our products resonate across different markets and cultures.
- Weekly and Monthly productivity reporting to the Area Manager.
- Working and liaising with host store partners, senior stakeholders and external vendors; ensuring brand compliance with policies and procedures
- Management on stock levels (sales, audits and counts) analysing all information available to provide proactive counsel to the Area Manager on stock lines
- Adhere to health and safety guidance in the workplace
- Execute flawless visual merchandising and grooming standards on a daily basis
Profil
The Person
Disrupt \& Innovate
- Naturally creative, seeking innovative ways to over perform and deliver
- An entrepreneurial mindset, focusing on the ‘why?’ and taking risks to reach for ‘wow’ results
- Assertive with energy and drive to succeed
- Strong emotional intelligence and engaging personable skills that can be adapted to suit
- Ability to build and maintain strong relationships with your team and stakeholders
- Acts with integrity and isn’t reluctant to hold ownership
- Dynamic and inspirational with customers and peers
- Excitement for beauty and artistry
- Passionate leadership taking pride in team success
- Time management and prioritisation
- Agile and solution orientated
- Resilient when dealing with ambiguity
- Confident leadership to galvanise a team through a strong sense of purpose
Benefits
*Why join us?*
- We offer a structured induction programme – Charlotte’s Magic Academy. This exclusive and bespoke induction trains on all aspects of the role that you will need to succeed in providing red carpet customer experience with follow up training provided during your first months of employment. Focusing on artistry and commerce, you will gain a full understanding of our artistry and service expectations
- Structured career development – our team of industry experts are here to support and work with you to explore your learning potential and career goals
- You receive exclusive launches of our incredible products before anyone else – not only that, but you even receive a full Charlotte Tilbury Look on completion of Charlotte’s Magic Academy so you can be a true brand advocate.
- Access to Tilbury Treats – our very own rewards platform allowing you to save money and gain ‘money can’t buy’ discounts on anything from gym memberships to cinema tickets
- Other fabulous benefits such as life assurance, birthdays off work, team sales incentives and many more
*If you want to learn more about life at Charlotte Tilbury Beauty please follow our* *LinkedIn page!*
Wir bieten
Vorteile :
- No Offers Found
- No Offers Found
- No Offers Found
----------------------------
Charlotte Tilbury versteht sich wie niemand sonst auf die Macht der Schönheit. Nach über 25 Jahren an der Spitze der Make\-up\-Branche und der Zusammenarbeit mit weltberühmten Topmodels, Prominenten und Designer\*innen hat Charlotte ihre bestgehüteten Geheimnisse in eine überarbeitete, jedoch vollständige Hautpflege\-, Make\-up\- und Duftkollektion heruntergebrochen.
Sie weiß besser als irgendjemand sonst, dass man sich gut fühlt und Selbstvertrauen ausstrahlt, wenn man gut aussieht. Du nimmst eine andere Haltung an und die Leute reagieren in der Folge anders auf dich. Im Alter von 13 Jahren hatte Charlotte ein persönliches Erlebnis, das ihr die Verwandlungskraft von Make\-up vor Augen führte. Seither hat sie anderen dabei geholfen, schön auszusehen – angefangen bei ihren Schulfreundinnen bis hin zu den anspruchsvollsten Frauen der Welt heute.
Charlotte ist der Meinung, dass Schönheit keineswegs nur wenigen vorbehalten ist, und dass Make\-up unser aller Geheimwaffe ist! Charlotte hat eine kompromisslose Kollektion für Kund\*innen geschaffen, die sich mit ebenso großer Wahrscheinlichkeit unterwegs mit dem Handy in der Hand schminken wie sie sich dazu an den Schminktisch setzen. Sie hat ihre Expertise in grundlegende Make\-up\-Tricks, \-Tipps und \-Tools übersetzt, die LEICHT AUSZUWÄHLEN, LEICHT ZU VERWENDEN und UNWIDERSTEHLICH sind.
Charlotte ist entschlossen, die Beauty\-Welt zu revolutionieren.
Diese Anzeige stammt von indeed. Originalanzeige ansehen ↗