Mockup Design Team Manager

Accountabilities

• Lead and develop three Design Team Leads and an overall team of thirteen 3D designers, supporting strong performance, collaboration, and professional growth.


• Optimize design production workflows by identifying bottlenecks, simplifying processes, and introducing practical automations that reduce repetitive work.


• Align design operations with merchant needs and e-commerce trends, using customer feedback and performance insights to improve visual assets and reduce reprint rates.


• Evaluate and introduce practical AI-powered tools that can improve designer productivity, streamline workflows, and enhance the overall production process.


• Lead capacity planning and resource allocation, ensuring high-value initiatives are appropriately prioritized and available resources are used effectively.


• Monitor production metrics and merchant usage patterns to identify opportunities for improving efficiency, output, conversion, and return on visual asset creation.


• Strengthen collaboration between design, product, technology, and other relevant functions to maintain an efficient and responsive visual asset pipeline.


• Establish and maintain operational processes that enable the 3D design function to scale sustainably.


• Coach and mentor Design Team Leads in merchant-centric thinking, operational excellence, leadership development, and team management.


• Encourage a culture of continuous improvement, experimentation, ownership, and proactive problem-solving.


• Help shape the longer-term strategy for design operations and the evolution of the 3D production function.

Requirements

• Proven experience leading and developing technical, creative, 3D design, or similarly specialized teams.


• Experience working in a platform, SaaS, or e-commerce environment, with an understanding of how creative and technical operations contribute to scalable product ecosystems.


• Strong process-improvement mindset with a demonstrated ability to identify inefficiencies and introduce streamlined workflows or automation.


• Practical interest in AI and emerging technologies, with the ability to assess how accessible AI tools can improve everyday team productivity.


• Experience using operational metrics and team-capacity data to inform scheduling, prioritization, resource allocation, and output-per-FTE decisions.


• Strong understanding of how design operations can support customer or merchant outcomes and broader business objectives.


• Demonstrated ability to manage multiple priorities while maintaining focus on efficiency, quality, and measurable impact.


• Strong people-management and mentoring skills, with the ability to develop team leads and build high-performing, collaborative teams.


• Excellent communication and stakeholder-management skills, with the ability to work effectively across creative, technical, and business functions.


• Comfortable working in a fast-paced, international, and evolving environment.


• Proactive, analytical, and practical approach to problem-solving, with a willingness to challenge inefficient processes and explore new solutions.

• Monthly gross salary of €3,000–€3,500, depending on experience, education, and skills.


• Fully remote working opportunity within Europe.


• Option to work from a modern and welcoming office in Riga.


• Flexible working hours, with the ability to start the working day as late as 11 AM.


• Private health insurance.


• Two additional paid days off dedicated to mental or physical wellbeing.


• One additional paid day off for a birthday or another celebration of your choice.


• Internal and external learning and development opportunities.


• Access to mentorship programs, internal meetups, and hackathons both online and on-site.


• Free healthy lunch when working from the Riga office.


• Employee merchandise discounts and the opportunity to design and order products through the company's platforms.


• Team-building activities, events, and social gatherings.


• Inclusive, collaborative environment focused on professional growth, innovation, and getting things done.

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