Medico-Legal File Handler (Industrial Disease & Military Hearing Loss)
Medico\-Legal File Handler
Industrial Disease \& Personal Injury
Job Type: Full\-Time Salary: £24,800 Based: Manchester Office
The Company
UKExpertMedical is a Medico\-Legal Agency based in central Manchester, providing Medical Reports, Medical Triage and Rehabilitation services to solicitors. We provide such services within the fields of both Industrial Disease, Clinical Negligence and Personal Injury.
UKExpertMedical employs a range of medical and administrative personnel to assist solicitors from initial enquires through to settlement of a claim.
The Role
UKExpertMedical are heavily involved in the initial investigation period of a claim, discussing prospects and taking a chronology of events on the telephone, moving through to obtaining and analysing medical and employment records. Due to the changing landscape of the legal industry we provide a wide range of services at the pre litigation stage of the claim.
UKExpertMedical is seeking a confident, and self\-motivated individual to join the business. The individual must be able to demonstrate a high level of customer service skills, showing excellent client care at all times. The position is therefore ideal for individuals with customer service and administrative skills.
Many of our clients find themselves in the unfortunate situation whereby they require our expert services, showing empathy is essential. The individual will enjoy the challenge of a busy working environment and be able to demonstrate the ability to constantly meet targets and deadlines. The candidate must also be able to work diligently independently and in a team. Making decisions promptly without deliberation is essential.
Training
The successful candidate will receive full training in both a medical and legal capacity on an ongoing basis. There will be opportunities throughout to attend various external training sessions.
Key Responsibilities
\- Triage of prospective Claimants of Hearing Loss, Vibration White Finger, Respiratory Disease
\- Completing questionnaires, obtaining a chronological medical history
\- Decision making on the validity of the potential claim from a medical viewpoint
\- Communicating with our in\-house medical personnel
\- Arranging sign up of documentation and photographic evidence
\- Review of Medical Records
\- Arranging Medical Appointments
\- Instructing Medical Experts for the purpose of a Medical Report for Industrial Disease and Personal Injury cases
\- General administration support for department
\- Any other tasks deemed appropriate
Requirements
\- Enthusiastic with positive attitude (Essential)
\- IT literate and experience with Microsoft packages (Essential)
\- Ability to communicate through various methods of communication (Essential)
\- Experience within a target\-based environment (Essential)
\- High standards of Punctuality (Essential)
Additional but non\-compulsory
\- Administrative experience (Desirable)
\- Experience within a Customer Service environment (Desirable)
\- Experience/Knowledge within Medical Background
Job Type: Full\-time
Pay: £24,800\.00 per year
Benefits:
- Casual dress
- Company pension
- Cycle to work scheme
- Enhanced maternity leave
- On\-site gym
- Are you able to work Full Time Hours in our Central Manchester Office?
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