Medical Secretary

We are seeking a highly organised, empathetic, and proactive Medical Secretary to join our team on a fixed\-term basis.

As the first point of contact for our patients and referrers, you will deliver a premium, caring administrative service. You will play a pivotal role in managing consultants' clinics, streamlining patient pathways, and ensuring the smooth day\-to\-day operation of our department.

Key Responsibilities

Patient Relations \& Front\-of\-House

• Act as the welcoming voice and face of the clinic, managing patient calls, messages, and enquiries with sensitivity.


• Register patients, manage referral letters, and schedule appointments, clinics, and procedures.

• Prepare clinics by ensuring all patient files, charts, referral letters, and relevant test results are triaged and available.


• Meet and greet patients, coordinate follow\-up appointments, track medical charts, and manage "Did Not Attend" (DNA) protocols.


• Provide fast and accurate medical typing for clinic letters, follow\-up correspondence, and inpatient discharge summaries.

• Process, receipt, and reconcile clinic payments and patient invoices.


• Utilize multiple IT platforms daily (knowledge of the MediTech system is a distinct advantage).


• Ensure precise and secure data entry, maintaining strict patient and staff confidentiality in line with hospital policy.

• Work seamlessly with the wider administrative team, providing cross\-cover for phone lines, clinics, and leave as required.

Candidate Requirements

Experience \& Qualifications:

• Education: A good standard of education (Leaving Certificate or equivalent).


• Healthcare Experience: Previous experience in a similar secretarial or administrative role within a healthcare/hospital setting is essential.


• Medical Typing: Fast, accurate audio/dictation typing skills with a strong command of medical terminology is essential.

• IT Literacy: Proficient in MS Office (Word, Excel, Outlook). Ability to learn and adapt to multiple hospital systems quickly.


• Communication: Exceptional interpersonal and telephone skills, with a patient\-centered, empathetic approach.


• Organization: A proven multi\-tasker who can stay calm and focused under pressure in a busy environment.


• Work Ethic: Highly discreet, professional, and capable of using your own initiative while working effectively within a team.

What We Offer

• A dynamic and supportive working environment.


• 37\-hour working week with flexibility.


• Competitive salary tailored to your experience.


• Generous annual leave package.

This listing is from indeed. View original listing ↗