Medical Secretary

Job Purpose

To provide a high\-quality, efficient and confidential medical secretarial service to the GPs and clinical team at Biddulph Valley Surgery. The post holder will be responsible for the accurate processing of referrals, correspondence and patient\-related documentation, ensuring that administrative systems support the delivery of safe and effective patient care.

Key Responsibilities

Secretarial Duties

• Provide comprehensive secretarial support to GPs and other healthcare professionals.


• Prepare, type, proofread and distribute clinical correspondence, reports and other documentation.


• Process incoming and outgoing correspondence in a timely manner.


• Maintain accurate and up\-to\-date electronic patient records.


• Minute taking of meetings

• Process NHS e\-Referrals and other referral pathways accurately and promptly.


• Monitor referral progress and ensure supporting documentation is attached where required.


• Liaise with hospitals, community services and other healthcare providers regarding referrals and appointments.

• Update and maintain patient letters, reports, forms and healthcare documentation.


• Scan, code and file correspondence onto the clinical system as required.


• Manage incoming emails and action requests appropriately.


• Support the administration of patient registrations and record transfers when required.


• Assist with general office and administrative tasks to support the smooth running of the practice.

• Communicate effectively and professionally with patients, healthcare professionals and external organisations.


• Respond to queries from clinicians, patients and external agencies within agreed timescales.


• Maintain confidentiality at all times in accordance with GDPR, NHS guidance and practice policies.

• Ensure all patient information is handled securely and confidentially.


• Comply with data protection legislation, confidentiality requirements and information governance standards.


• Follow all practice policies and procedures relating to record management.

• Work collaboratively as part of the practice team.


• Participate in training and development activities as required.


• Undertake any other reasonable duties appropriate to the role and grade as requested by the Practice Manager or Partners.

Essential Criteria

• Excellent administrative and organisational skills.


• Strong written and verbal communication skills.


• High level of accuracy and attention to detail.


• Ability to manage workload effectively and prioritise tasks.


• Proficient IT skills, including Microsoft Office applications.


• Ability to maintain strict confidentiality.


• Professional, courteous and patient\-focused approach.

• Previous experience working as a Medical Secretary within General Practice, Primary Care or another healthcare setting.


• Knowledge of NHS referral pathways and medical terminology.


• Experience using GP clinical systems such as EMIS Web, Docman etc.


• Understanding of NHS and primary care processes.

• Membership of the NHS Pension Scheme.


• Supportive and friendly working environment.


• Opportunities for training and professional development.


• The opportunity to contribute to high\-quality patient care within a well\-established GP practice.

Pay: £13\.30 per hour

Benefits:

• Free parking


• On\-site parking

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