Medical Administrator

JOB TITLE Medical Administrator

SALARY £13\.45 per hour, 20 hour per week vacancy

SITE

• Willow Tree Health Centre, M7 3SE

Salford Primary Care Together (SPCT) *Community Interest Company* (CIC) is looking for an experienced Medical Administrator to join our dedicated practice team within Salford. This position is based in our Willow Tree practice, however you could be required to work across our other SPCT sites which are Eccles, Little Hulton, subject to organisational requirement.

ABOUT US

Salford Primary Care Together is a Community Interest Company, which means we exist to improve the health and wellbeing of the people of Salford and all our resources are dedicated to doing just that. We are proud to serve 20,000 patients across Eccles, Little Hulton, Charlestown and Lower Kersal via our three practices, Eccles Gateway, Little Hulton and Willow Tree. As part of our services we also run an Inclusion service, Extended Primary Integrated Care 24 (EPIC 24\), Covid\-19 Vaccine service and Salford Primary Care Academy. The care of our local people is at the heart of everything we do, and we have committed to drive the collaboration of the city’s GP practices to strengthen and improve care for the local communities.

JOB PURPOSE

As a Medical Administrator it will be your responsibility to aid in the seamless running of the practice by the completion of administrative tasks in an efficient and accurate manner. You will have strong and consistent communication skills which will be utilised in a friendly approach towards all patients, visitors and colleagues. You will be able to work well collaboratively as well as individually in a fast\-paced, care centric environment to produce the highest quality of patient care, and organisational priority here at Salford Primary Care Together.

KEY RESPONSIBILITIES

· To be the first point of contact for the patients, members the primary healthcare team, secondary care and other associated healthcare agencies.

· Offer general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

· Undertake some administrative duties to assist in the smooth running of the Practice including the provision of secretarial and clerical support to clinical staff and other members of the Practice team.

· Scanning referral letters on to patients’ records if required.

· Liaising with the hospitals and secondary care about patient appointment and test result queries.

· Recording of incoming and outgoing insurance reports, allocating said reports to the Doctors and monitoring that payment is received.

· Photocopying of medical records when requested by Insurance Companies, Solicitors or Doctors.

PERSON SPECIFICATION

ESSENTIAL

· Good general education including GCSE English and Maths or equivalent

· Previous secretarial or clerical experience (minimum 1 year)

· Computer literate with experience of using the full Microsoft Suite

· Excellent organisation of own workload

· Using your own initiative to solve problems and keep systems up to date

· Excellent interpersonal and communication skills both verbally, and written

· Ability to cope in stressful or emergency situations

· Ability to multi\-task with experience of working in a fast\-paced office environment

· Confidence in minute taking

· Ability to work well collaboratively with colleagues as well as comfortably independently

DESIRABLE

· Prior experience of working in General Practice

· Experience of clinical systems eg EMIS, Docman, Footfall

· Evidence of Primary Care training courses

· Driving licence/use of a car

SAFEGUARDING

At Salford Primary Care Together we are committed to safeguarding, inclusive of Modern\-day Slavery and Human Trafficking and promote the welfare of children and adults at risk in line with legislation. All posts are subject to safer recruitment processes, includes any criminal records and barring checks, scrutiny of employment history, robust referencing, and other vetting checks.

CONFIDENTIALITY

You are required to uphold the confidentiality of all records held by SPCT, whether they are patient records, employee records or management information, in accordance with our confidentiality policy.

Privacy Notice for Applicants: https://www.spctogether.co.uk/privacy\-notice\-job\-applicants/

Pay: £13\.45 per hour

Benefits:

• Company pension


• Employee discount


• On\-site parking

Experience:

• GP surgery: 1 year (required)

Work Location: In person

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