Marketing Content Executive

An exciting opportunity has arisen to join a successful and respected digital business operating one of the UK's leading independent financial comparison platforms. As a Customer Journey & Content Specialist, you will play a key role in enhancing customer engagement, improving digital journeys, and creating high-performing content that drives traffic, conversions, and revenue growth.

This position is ideal for a creative, data-driven content professional with a strong understanding of SEO, emerging AI technologies, and user experience optimisation.

The Role

Working within a collaborative digital team, you will take ownership of customer-facing content across multiple channels, ensuring users can easily access relevant information and products. Acting as a subject matter expert in content strategy and customer journeys, you will work closely with SEO specialists and key stakeholders to maximise visibility across search engines, AI-driven platforms, and social channels.

Key Responsibilities

• Create, manage, and optimise engaging content across the customer journey.


• Produce content for websites, social media, video, podcasts, and other digital channels.


• Identify opportunities to improve engagement, conversion rates, and revenue.


• Develop content strategies aligned with SEO best practices and AI search experiences.


• Analyse content performance, user behaviour, and engagement metrics.


• Enhance user experience through data-led content improvements.


• Collaborate with internal teams to align content with business objectives.


• Provide support and guidance to team members where required.


• Stay up to date with emerging digital, content, and AI trends.

We are seeking an experienced content professional with a proven track record in a consumer-focused digital environment.

Essential Skills & Experience

• Experience in digital content production for a consumer-facing brand.


• Strong SEO knowledge and practical application.


• Experience creating content for AI-powered search and discovery platforms.


• Proficiency with AI tools and technologies.


• Strong analytical and reporting skills.


• Experience creating and editing short-form video content.


• Previous people management experience.


• Excellent written and verbal communication skills.


• Proactive, hands-on approach with strong collaboration skills.


• Professional, adaptable, and flexible mindset.


• Full right to work in the UK (sponsorship is not available).

• Social media content creation or management.


• Financial services, fintech, or comparison website experience.


• A/B testing experience.


• Knowledge of customer journey optimisation and conversion improvement techniques.

Our client offers an excellent benefits package, including:

• 25 days' annual leave plus bank holidays.


• Additional long-service holiday entitlement.


• Birthday leave.


• Enhanced pension scheme.


• Employee Assistance Programme and 24/7 GP access.


• Group Life Insurance.


• Ongoing training and career development.


• Free on-site parking and EV charging points.


• Modern, air-conditioned offices with shower and locker facilities.


• Staff incentives and workplace perks.


• Discounted local bus travel.

Interested?

Please call Michelle Topley on or email your CV to . Alternatively apply online.

This listing is from Reed. View original listing ↗