Marketing and PR Officer
About us
Enhance EHC Ltd is the largest and longest established SEND document support company in the UK, our mission is to provide SEND professionals with services and products to improve the quality and consistency of all documents involved in the education, health and care plan (EHCP) process. We have a small office team based in Braintree, Essex and a large team of writers who work remotely across England.
About the role
Are you a creative, data‑driven marketer who loves turning ideas into measurable results? We’re looking for a hands‑on Marketing and PR Officer to accelerate our digital presence, boost online sales, and support the growth of our products and services. This is a role where you’ll genuinely make a difference — shaping campaigns, improving digital performance, and helping us reach the people who need us most.
NOTE: Salary posted is FTE \- will be £19,800 annually working 21 hours per week
What You’ll Be Doing
Strategic Marketing
Building our annual marketing plan in line with business goals. Working with the Managing Director to manage and review the marketing budget. Keeping up with SEND sector developments, policy changes, and best practice.
Creative Content \& Campaigns
Planning and delivering multi‑channel campaigns that raise awareness and generate leads, Creating compelling content for social media, email, websites, and print. Collaborating with internal teams to keep messaging consistent and impactful. Producing brochures, leaflets, and other promotional materials in conjunction with external print companies.
Website \& E‑commerce
Maintaining and updating our website and online shop. Optimising product pages to increase enquiries and conversions. Ensuring product details, pricing, and imagery are accurate and engaging. Improving user journeys and support online promotions
Digital Marketing
Delivering product‑led and educational content. Running email campaigns that drive traffic and sales. Supporting basic SEO and digital advertising activity.
Market \& Competitor Insight
Researching trends, audiences, and competitors to spot opportunities. Contributing to the launch of new products and services.
CRM \& Analytics
Keeping CRM data accurate and up to date. Analysing campaign performance and recommend improvements. Reporting on what’s driving sales and engagement.
PR, Events \& Networking
Organising and attending sector events and exhibitions (1–2 per year). Growing and managing our LinkedIn discussion group and professional network.
What You Bring
Essential Experience
- 2–3 years in a marketing role with digital channel experience
- Strong analytical skills and confidence using performance data
- Excellent written and verbal communication
- Ability to manage multiple projects and deadlines
- Experience in education or the public sector
- Familiarity with WordPress or WooCommerce
- Knowledge of email tools like Mailchimp or HubSpot
- Basic SEO and analytics understanding
- Ability to use simple design tools (e.g., Prezi)
- Competitive salary
- Professional development and training opportunities and career progression
- Flexible working options once fully trained (hybrid/remote \+ flexible hours)
- Great workplace benefits: core hours, cycle‑to‑work scheme, on‑site café, gym, and more
Benefits:
- Casual dress
- Cycle to work scheme
- Free parking
- On\-site gym
- On\-site parking
- Sick pay
- Braintree CM77: reliably commute or plan to relocate before starting work (preferred)
- marketing and PR: 2 years (required)
- English (required)
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