Market Performance Manager

Accountabilities

• Monitor, analyze, and communicate marketplace health and performance across commercial, candidate, product, and other relevant business KPIs.


• Identify growth opportunities, performance risks, and optimization potential through rigorous data analysis and market intelligence.


• Translate performance trends and complex datasets into clear, actionable recommendations that inform strategy, investments, and business priorities.


• Collaborate closely with Product, Marketing, Analytics, Pricing, and Commercial teams to improve marketplace performance and customer outcomes.


• Challenge existing assumptions and approaches by using data-driven insights to identify opportunities for improved performance and sustainable growth.


• Prepare and deliver executive-level performance reporting, highlighting key trends, challenges, opportunities, and recommended actions.


• Monitor competitor activity, market dynamics, customer behavior, and broader industry trends to inform marketplace and growth strategies.


• Support commercially significant initiatives that improve customer outcomes, strengthen retention, and contribute to long-term market performance.


• Develop and enhance reporting frameworks and analytical approaches that provide stakeholders with a clear view of market health and performance.


• Leverage advanced analytics and AI-enabled tools where appropriate to improve the quality, speed, and effectiveness of business decision-making.

• Relevant professional experience in marketplace, ecommerce, digital trading, performance marketing, product performance, or another data-driven commercial environment.


• Strong analytical capabilities, with the ability to interpret complex datasets, recognize meaningful trends, and uncover actionable insights.


• Demonstrated commercial mindset and ability to translate analysis into recommendations that generate measurable business outcomes.


• Strong stakeholder-management and influencing skills, with the ability to build credibility and drive decisions across multiple teams and functions.


• Excellent communication and presentation skills, including confidence communicating insights, recommendations, risks, and challenges to senior stakeholders.


• Structured and data-driven approach to problem solving, with a demonstrated ability to investigate business challenges and develop practical solutions.


• Understanding of digital marketplaces, ecommerce, conversion optimization, pricing, or growth-focused business models is advantageous.


• Previous experience presenting analysis and strategic recommendations to senior leadership or executive stakeholders is a plus.


• Experience using AI-powered tools, advanced analytics, reporting frameworks, or similar technologies to improve business performance and decision-making is desirable.


• Strong commercial curiosity and a proactive mindset, with the ability to challenge the status quo and continuously identify opportunities for improvement.


• Ability to collaborate effectively in a fast-paced, evolving environment while managing multiple priorities.

• 29 days of annual holiday, plus bank holidays.


• Private medical and dental healthcare.


• Employer pension matching of 4% or 5%, increasing to up to 10% after three years of service.


• 24/7 Employee Assistance Programme supporting employee wellbeing.


• Life Assurance Cover.


• Cycle to Work Scheme.


• Dedicated volunteering days.


• Dog-friendly office environment, with dogs welcome on designated Mondays and Fridays.


• Inclusive workplace committed to equal opportunities and supporting a diverse range of backgrounds, identities, perspectives, and experiences.


• Opportunity to influence strategic decisions and contribute directly to marketplace growth and performance.


• Collaborative, technology-driven environment with strong opportunities for professional development and learning.

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