Mapping City/Country Expert

Responsibilities – City Expert

• Communicate with internal teams and external partners to support project goals


• Create city-level transit data policies based on local market needs and regulations


• Identify user expectations, data gaps, and transit-related issues


• Improve transit data models using local knowledge of transportation systems


• Validate and review updated transit data


• Edit and maintain different types of transit data


• Resolve complex mapping and transit data issues


• Support Program Managers in communication with data providers and partners


• Conduct field research to verify transit information and user issues


• Support outage and alert management for assigned cities


• Manage city-specific data pipelines using internal platforms and basic programming skills

• Create country-specific guideline documents for operations teams


• Provide local expertise for mapping policies and regional regulations


• Support mapping operations with knowledge of traffic laws, landmarks, and political mapping formats


• Review and troubleshoot mapping and operational issues


• Act as a point of contact for country-specific mapping questions


• Perform quality audits and identify operational errors


• Review imported mapping data before system integration


• Collaborate with internal teams to ensure correct political and regional formats are applied

Requirements

• 1–3 years of relevant experience


• Bachelor’s degree or equivalent experience


• Good communication skills in English and local language


• Tech-savvy with basic programming knowledge (Python, Java, C#, or C++)


• Familiarity with GIS or mapping tools


• Strong knowledge of local transit systems, traffic laws, and landmarks


• Comfortable working in a fast-changing environment


• Strong analytical and problem-solving skills


• Excellent attention to detail

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