Manager Systems Excellence & Operations Controls Europe

What You Will Do
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• Own and drive Operational Excellence for the EMEA Systems (Controls) business, defining and deploying standards, capabilities, and best practices that support business growth and market needs.


• Partner with Regional and Country Systems Leaders to enhance end\-to\-end operations, delivering revenue growth, margin improvement, cash performance, risk management, and project execution excellence.


• Act as the operational champion and subject matter expert, driving adoption of standardized processes, tools, and change management initiatives across the business.

• Lead Operational Excellence initiatives that improve business productivity, customer experience, and customer satisfaction through process, tool, and reporting standardization.


• Drive continuous improvement across Systems delivery operations, focusing on efficiency, quality, safety, cost, and delivery performance.


• Develop and implement performance improvement and process standardization programs to increase profitability and operational effectiveness.


• Monitor KPIs and business metrics, identifying trends, risks, and opportunities, and ensuring corrective actions are implemented.


• Manage risk and escalation processes on major projects, ensuring stakeholder alignment and effective mitigation strategies.


• Lead lessons learned, auditing, compliance, and governance processes to promote best practices and improve execution performance.


• Collaborate closely with Service, Finance, Commercial, Procurement, Legal, L\&D, and other functional teams to deliver strategic initiatives.


• Drive adoption of self\-service analytics, process automation, and AI\-enabled operational insights to improve decision\-making and operational performance.


• Own key operational and financial metrics, improving backlog conversion, project governance, and execution rigor across the region.

• 10\+ years of leadership experience in Operations, Operational Excellence, Project Management, or a related engineering environment.


• Engineering degree required; Lean Six Sigma certification preferred.


• Strong project management and change management capabilities.


• Proven ability to lead in a matrix organization and influence diverse stakeholders.


• Excellent communication, stakeholder management, and customer\-focused mindset.


• Strong analytical, problem\-solving, and data\-driven decision\-making skills.


• Ability to manage multiple priorities and drive continuous improvement in a fast\-paced environment.


• Experience with process automation, digital transformation, and AI\-enabled operational insights.

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