Manager, Mutual Funds
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting\-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what \#LifeAtBNY is all about. Join us and be part of something extraordinary.
We’re seeking a future team member for the role of Manager, Mutual Funds to join our Pershing EMEA team. Pershing provides a broad range of financial business solutions to investment banks, broker\-dealers, wealth managers, financial planners and advisers across EMEA. We provide sophisticated front\-end technology and flexible middle office capabilities with execution, settlement and custody services. These are supported by a robust regulatory and compliance framework with dedicated client asset experience and expertise. This role is located in Manchester.
In this role, you’ll make an impact in the following ways:
- This role is responsible for the management of an operational team dealing with Fund related activities. The role requires both hands on management and strategic planning.
- The role will involve either one or a combination of responsibilities related to Fund Manager Account Openings, Fund Manager AML Due Diligence, Share Class Conversions, Fund trading activities STP and manual and Fund Settlements.
- Develops policies and processes to ensure the volume of work produced meets product/service standards. Identifies and implements process improvements to improve the experience for all stakeholders
- Ensure all tasks and duties that fall within the team’s responsibility are completed in a timely and accurate manner. Escalation of any material issues.
- Recruits, directs, motivates and develops staff, maximizing their individual contribution, their professional growth and their ability to function effectively with their colleagues as a team.
- Ensuring all client queries received by the team are reviewed and resolved in line with expectations and ensuring delivery of a high level of client service both internally and externally.
- Maintain departmental control models, produce MI and monitor KRIs/KPIs to ensure they are up to date and reflective of processes to ensure regulatory breaches are minimised.
- Co\-ordinate testing and ensure test scripts are up to date and reflective of live process, plus support of software releases.
- Responsible for the Team’s adherence to Records Management and Business Continuity policies and the accuracy of the information stored.
- Undertake projects or tasks as required (i.e. new Client presentations/Onboarding projects)
- Responsible for resource allocation and for ensuring projects are on schedule.
- Proactive approach to continuous improvement
- Any other duties as required
- Significant experience of leading/managing teams
- Direct experience of dealing with a wide range of employee relations activities
- Detailed and sustained operational experience
- Strong systems skills/ability to define MI/ manipulate data (must be skilled in Microsoft Excel)
- Nice to have: Experienced with continuous improvement, robotics, process efficiency
- Nice to have: Funds experience
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BNY is an Equal Employment Opportunity/Affirmative Action Employer \- Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
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