Manager, Commercial Strategy and Insights

<p><strong><span data-contrast="auto">About the role: </span></strong><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":276}"> </span></p>
<p><span data-contrast="auto">Sollis Health is seeking a Manager, Commercial Strategy and Insights to serve as a core strategic partner to the CCO and commercial leadership team. This role sits at the intersection of analytics, member experience, and cross-functional execution, translating data and qualitative insights into decisions that drive membership growth, engagement, retention, and advocacy. This is a highly cross-functional role for someone who combines strong analytical thinking with commercial instincts and a bias toward action. You’ll turn data into insights, insights into strategy, and strategy into measurable business impact.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":276}"> </span></p>
<p><span data-contrast="auto">The ideal candidate brings a management consulting foundation, sharp executive communication skills, and the operational instincts to move projects from framing through completion in a fast-paced, high-standards environment.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":276}"> </span></p>
<p><span data-contrast="auto">This is a hybrid role out of our NY-HQ office.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":276}"> </span></p>
<p><strong><span data-contrast="auto">Responsibilities:</span></strong><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":276}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Lead cross-functional strategic initiatives across the member journey, including acquisition, onboarding, engagement, and renewal, in close collaboration with partners across Technology, Operations, Clinical, and Finance</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Quarterback strategic growth and expansion projects, serving as the connective tissue across workstreams and ensuring progress, accountability, and clarity from initiation through execution</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Support new service line development and product strategy, partnering with Clinical and Operations to evaluate market opportunity, define member value propositions, and build the commercial case for expansion</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Own NPS programs: design, analyze, and synthesize member feedback into actionable recommendations for commercial leadership</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="auto">Build and maintain analytical frameworks to track commercial performance across membership cohorts, channels, and geographies</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="6" data-aria-level="1"><span data-contrast="auto">Partner with Growth Marketing and Member Services on retention strategy, including first-year retention analysis and utilization-based intervention programs</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="7" data-aria-level="1"><span data-contrast="auto">Lead goal-setting and tracking across the commercial organization on a quarterly basis (OKRs)</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="8" data-aria-level="1"><span data-contrast="auto">C</span><span data-contrast="auto">onduct ad hoc research and competitive analysis to inform strategic decisions and new growth initiatives</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="9" data-aria-level="1"><span data-contrast="auto">Support preparation of board materials and executive presentations, including narrative development and slide production</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":276}"> </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="10" data-aria-level="1"><span data-contrast="auto">Serve as a thought partner to the CCO on priority projects, bringing structured thinking and clear written communication to complex problems</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":276}"> </span></li>
</ul>
<p><strong><span data-contrast="auto">Requirements:</span></strong><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":276}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">3 to 5 years of experience, with a foundation in management consulting required</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Prior experience working in a high-growth startup or scaling consumer business is a plus</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Strong analytical and problem-solving skills with experience driving business decisions through data</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Advanced proficiency in Excel/Google Sheets and BI tools such as Looker, Tableau, or Power BI</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="auto">Strong analytical capability, including proficiency in Excel and familiarity with data visualization tools</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="6" data-aria-level="1"><span data-contrast="auto">Exceptional written and verbal communication skills; comfortable presenting to senior executives and preparing board-ready materials</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="7" data-aria-level="1"><span data-contrast="auto">Demonstrated ability to manage cross-functional projects with multiple stakeholders and competing timelines</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="8" data-aria-level="1"><span data-contrast="auto">High degree of ownership, low ego, and the maturity to operate directly with C-suite leadership</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Sy

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