Manager, Commercial Sales

Location: West\-Knollendam, NL / Remote within Europe.

Job Summary:

The Commercial Sales Manager is responsible for driving new customer acquisition by identifying, developing, and securing long\-term commercial partnerships within the assigned market. The role focuses on expanding the customer base through strategic sales initiatives and cross selling the company's full portfolio of services.

Principal Duties \& Responsibilities:

• Identify, pursue, and acquire new customers with a primary focus on securing long\-term commercial contracts.


• Develop and execute a sales strategy for the assigned market that supports new business growth.


• Proactively identify new business opportunities and expand the company's customer portfolio.


• Promote and cross\-sell the company's full range of services to both new and existing customers.


• Build and maintain executive\-level relationships with prospective and existing customers.


• Lead complex commercial negotiations and conclude agreements in compliance with company policies and regulations.


• Analyze market trends, customer needs, and the competitive landscape to identify new sales opportunities and recommend strategic initiatives.


• Manage the sales pipeline using CRM and sales analytics, ensuring accurate forecasting and effective opportunity management.


• Collaborate closely with Commercial, Operations, ULD Management, and other cross\-functional teams to develop customer solutions that support acquisition and growth objectives.


• Conduct customer business reviews and identify opportunities to expand relationships through additional services and long\-term partnerships.


• Represent the company at customer meetings, industry events, and trade shows to generate leads, strengthen market presence, and promote the company's brand.


• Contribute to the continuous improvement of commercial processes, sales tools, and best practices.


• Coach and support colleagues by sharing market knowledge, commercial insights, and best practices.


• Perform other duties as assigned.

• A degree or equivalent qualification, ideally in business administration, sales, marketing or logistics.


• Min. 5 years of international commercial sales/business development experience in logistics, transport, or forwarding industry. Proven track record of closing large deals.


• Customer centricity, relationship management skills, as well as passion and ability to manage strategic key accounts.


• Commercial and sales acumen, contract management and negotiation skills.


• Strategic, innovative, and analytical thinking skills.


• Leadership skills, teamwork and cross\-functional collaboration, and communication.


• Adaptability and result\-orientation.


• Proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint and Outlook) and proficient use of CRM tools.


• Fluent written and spoken English; other languages are an advantage.

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