Luxury Retail Sales Consultant

About DaLuna London

DaLuna is a London\-based luxury womenswear house founded in 2023 as a tribute to its founder's grandmother, Luna. We blend Eastern heritage with contemporary design to create pieces that feel personal and timeless — from hand\-finished mulberry silk kimonos to leather patchwork jackets. Each garment is crafted with intention and a deep respect for the stories we inherit. With a fast\-growing global following and a discerning international clientele, we are building a team that brings the same warmth, wisdom and quiet elegance to our clients that defines everything we make.

The Role

We are looking for an accomplished Luxury Retail Sales Consultant to join us in London on a full\-time, on\-site basis. This is a client\-facing role at the heart of the DaLuna experience. You will welcome and guide a refined clientele through our collections, offer thoughtful styling advice, and build genuine, lasting relationships that turn first visits into loyal clients. You will own the full sales journey with grace and confidence — from the first warm greeting to a seamless, beautifully handled transaction — while keeping the shop floor polished and the brand world immersive.

Key Responsibilities

Day to day, you will style and advise clients with authentic, personalised attention, present and tell the story behind each piece, nurture your own client book through considered follow\-up, support store events and brand moments, and maintain immaculate visual merchandising and stock presentation. You will be a trusted ambassador for the brand, embodying the heritage and craft that make DaLuna special.

What We Are Looking For

You bring at least 3 to 5 years of experience in luxury or premium fashion retail, with a proven track record of meeting and exceeding sales targets. You have a natural flair for clienteling and a genuine love of building relationships rather than simply closing a sale. Your communication is warm, polished and confident, and you carry yourself with the poise our clients expect. You have a strong eye for styling, an appreciation for fine craftsmanship and natural fabrics, and a deep care for delivering an exceptional, personalised experience every single time. You are comfortable with point\-of\-sale systems and the practical rhythm of a busy boutique, and you are happy to work weekends, evenings and key trading periods as our calendar requires. Fluency in English is essential, and additional languages are a real advantage given our international clientele.

What We Offer

We offer a competitive base salary of £32,000 to £42,000 per year depending on experience, plus a generous, uncapped commission and bonus structure that rewards strong performance, with realistic total earnings of £45,000 to £55,000 per year. You will also enjoy a generous staff wardrobe allowance and product discount, ongoing training and styling development, and the rare opportunity to help shape a young, fast\-growing luxury brand with a meaningful story at its core. Most of all, you will join a close\-knit team that feels like family, where craft, care and heritage guide everything we do.

How to Apply

If you are passionate about luxury fashion and creating unforgettable client experiences, we would love to hear from you. Discover more about our world at dalunalondon.com and on Instagram @dalunalondon.

Pay

Work Location: In person

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