Luminis Health Events & Conference Center Supervisor
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<p class="MsoNormal" style="margin-bottom: 0in;"><strong>Events & Conference Center Officer</strong></p>
<p class="MsoNormal" style="margin-bottom: 0in;">The Luminis Health Events & Conference Center Supervisor is responsible for overseeing all scheduling and events in the Martin L. Doordan Institute, a 24,000 square-foot conference center, at Luminis Health Anne Arundel Medical Center. The Officer will represent the Doordan Institute in the community to showcase Luminis Health and drive event revenue to the conference space. Using their knowledge of events and community relationships, the Officer will implement a business plan for the Doordan Institute to meet clearly defined goals. This position will work with internal hospital staff, as well as external parties, to meet their needs regarding recurring meetings, one-off events, conferences, a variety of trainings, etc in the Doordan Institute. In addition to the Doordan Institute, the Officer will develop and implement a system-wide approach to events. They will develop standard procedures for events, to include managing space and leadership scheduling, maintaining a system events calendar and planning for the health system’s largest events, regardless of location. This full-time, exempt position reports to the Manager of Special Giving, LHAAMC Foundation.</p>
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<p class="MsoNormal" style="margin-bottom: 0in;"><strong>Responsibilities: </strong></p>
<p class="MsoNormal" style="margin-bottom: 0in;"><strong>Organizational Events: </strong></p>
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<li><span style="font-family: 'Calibri',sans-serif;">-<span style="font: 7.0pt 'Times New Roman';"> </span></span>Develop policies and procedures related to events at Luminis Health</li>
<li><span style="font-family: 'Calibri',sans-serif;">-<span style="font: 7.0pt 'Times New Roman';"> </span></span>Lead strategic planning, scheduling, execution, and evaluation of organization-wide events</li>
<li><span style="font-family: 'Calibri',sans-serif;">-<span style="font: 7.0pt 'Times New Roman';"> </span></span>Support event committees, managing event logistics and sharing best practices around program, presenters, etc. </li>
<li><span style="font-family: 'Calibri',sans-serif;">-<span style="font: 7.0pt 'Times New Roman';"> </span></span>Supervise contractors and vendors, to ensure events meet LH mission, brand, and goals.</li>
<li><span style="font-family: 'Calibri',sans-serif;">-<span style="font: 7.0pt 'Times New Roman';"> </span></span>Collaborate with internal and external stakeholders to plan seamless, high-impact events.</li>
<li><span style="font-family: 'Calibri',sans-serif;">-<span style="font: 7.0pt 'Times New Roman';"> </span></span>Develop event schedules, agendas, and messaging.</li>
<li><span style="font-family: 'Calibri',sans-serif;">-<span style="font: 7.0pt 'Times New Roman';"> </span></span>Evaluate and improve event strategies and attendee experiences.</li>
<li><span style="font-family: 'Calibri',sans-serif;">-<span style="font: 7.0pt 'Times New Roman';"> </span></span>Capture and report event metrics and manage CRM data for event tracking.</li>
<li><span style="font-family: 'Calibri',sans-serif;">-<span style="font: 7.0pt 'Times New Roman';"> </span></span>Manage and monitor event-related budgets, revenue and expenses, ensuring goals are met</li>
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<p class="MsoNormal" style="margin-bottom: 0in;"><strong>Conference Center Sales:</strong></p>
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<li class="MsoListParagraphCxSpFirst" style="margin-bottom: 0in;"><span style="font-family: 'Calibri',sans-serif;">-<span style="font: 7.0pt 'Times New Roman';"> </span></span>Develop and implement conference center policies and procedures in support of Doordan Institute Business Plan.</li>
<li class="MsoListParagraphCxSpMiddle" style="margin-bottom: 0in;"><span style="font-family: 'Calibri',sans-serif;">-<span style="font: 7.0pt 'Times New Roman';"> </span></span>Cultivate and expand revenue opportunities for the Doordan Institute conference center</li>
<li class="MsoListParagraphCxSpMiddle" style="margin-bottom: 0in;"><span style="font-family: 'Calibri',sans-serif;">-<span style="font: 7.0pt 'Times New Roman';"> </span></span>Represent the organization in the community to book events, conferences and meetings in the Doordan Institute. </li>
<li class="MsoListParagraphCxSpMiddle" style="margin-bottom: 0in;"><span style="font-family: 'Calibri',sans-serif;">-<span style="font: 7.0pt 'Times New Roman';"> </span></span>Foster new relationships with external organizations and promote conference center offerings throughout the community</li>
<li class="MsoListParagraphCxSpMiddle" style="margin-bottom: 0in;"><span style="font-family: 'Calibri',sans-serif;">-<span style="font: 7.0pt 'Times New Roman';"> </span></span>Track revenue and payments</li>
<li class="MsoListParagraphCxSpMiddle" style="margin-bottom: 0in;"><span style="font-family: 'Calibri',sans-serif;">-<span style="font: 7.0pt 'Times New Roman';"> </span></span>Prepare and manage program-specific budgets and reports.</li>
<li class="MsoListParagraphCxSpMiddle" style="margin-bottom: 0in;"><span style="font-family: 'Calibri',sans-serif;">-<span style="font: 7.0pt 'Times New Roman';"> </span></span>Cultivate relationships with vendors to identify key partnerships in the community</li>
<li class="MsoListParagraphCxSpMiddle" style="margin-bottom: 0in;"><span style="font-family: 'Calibri',sans-serif;">-<span style="font: 7.0pt 'Times New Roman';"> </span></span>Serve as a liaison and represent Luminis Health at various events and conferences.</li>
<li class="MsoListParagraphCxSpLast" style="margin-bottom: 0in;"><span style="font-family: 'Calibri',sans-serif;">-<span style="font: 7.0pt 'Times New Roman';"> </span></span>Work with internal stakeholders to develop organizational scheduling practices to maximize revenue opportunities</li>
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<p class="MsoNormal" style="margin-bottom: 0in;"><strong>Event Marketing & Communications: </strong></p>
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<li class="MsoListParagraphCxSpFirst" style="margin-bottom: 0in;"><span style="font-family: 'Calibri',sans-serif;">-<span style="font: 7.0pt 'Times New Roman';"> </span></span>Coordinate event publicity with Luminis Health marketing team as appropriate</li>
<li class="MsoListParagraphCxSpMiddle" style="margin-bottom: 0in;"><span style="font-family: 'Calibri',sans-serif;">-<span style="font: 7.0pt 'Times New Roman';"> </span></span>Develop marketing strategies for increased occupancy/usage for the conference center</li>
<li class="MsoListParagraphCxSpLast" style="margin-bottom: 0in;"><span style="font-family: 'Calibri',sans-serif;">-<span style="font: 7.0pt 'Times New Roman';"> </span></span>Oversee partnership development and promotion</li>
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<p class="MsoNormal" style="margin-bottom: 0in;"><strong>Contracts: </strong></p>
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<li class="MsoListParagraphCxSpFirst" style="margin-bottom: 0in;"><span style="font-family: 'Calibri',sans-serif;">-<span style="font: 7.0pt 'Times New Roman';"> </span></span>Negotiate and oversee contracts for goods and services related to events and sponsorships.</li>
<li class="MsoListParagraphCxSpLast" style="margin-bottom: 0in;"><span style="font-family: 'Calibri',sans-serif;">-<span style="font: 7.0pt 'Times New Roman';"> </span></span>Ensure contractors meet all specifications and legal requirements, maintaining contract files.</li>
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<p class="MsoNormal" style="margin-bottom: 0in;"><strong>Required Qualifications: </strong></p>
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<li class="MsoListParagraphCxSpFirst" style="margin-bottom: 0in;"><span style="font-family: 'Calibri',sans-serif;">-<span style="font: 7.0pt 'Times New Roman';"> </span></span>Bachelor’s degree in marketing, business, hospitality, related field or 7-10 years of experience in corporate event management</li>
<li class="MsoListParagraphCxSpMiddle" style="margin-bottom: 0in;"><span style="font-family: 'Calibri',sans-serif;">-<span style="font: 7.0pt 'Times New Roman';"> </span></span>Proven leadership, negotiation, and project management skills.</li>
<li class="MsoListParagraphCxSpMiddle" style="margin-bottom: 0in;"><span style="font-family: 'Calibri',sans-serif;">-<span style="font: 7.0pt 'Times New Roman';"> </span></span>Strong sales, customer service, and administrative abilities.</li>
<li class="MsoListParagraphCxSpMiddle" style="margin-bottom: 0in;"><span style="font-family: 'Calibri',sans-serif;">-<span style="font: 7.0pt 'Times New Roman';"> </span></span>Excellent communication skills and proficiency in Microsoft Office, Event Management software, EMS database preferred.</li>
<li class="MsoListParagraphCxSpMiddle" style="margin-bottom: 0in;"><span style="font-family: 'Calibri',sans-serif;">-<span style="font: 7.0pt 'Times New Roman';"> </span></span>Ability to work independently and manage multiple projects.</li>
<li class="MsoListParagraphCxSpMiddle" style="margin-bottom: 0in;"><span style="font-family: 'Calibri',sans-serif;">-<span style="font: 7.0pt 'Times New Roman';"> </span></span>Availability for evening and weekend events.</li>
<li class="MsoListParagraphCxSpMiddle" style="margin-bottom: 0in;"><span style="font-family: 'Calibri',sans-serif;">-<span style="font: 7.0pt 'Times New Roman';"> </span></span>Experience in sales or business development preferred</li>
<li class="MsoListParagraphCxSpMiddle" style="margin-bottom: 0in;"><span style="font-family: 'Calibri',sans-serif;">-<span style="font: 7.0pt 'Times New Roman';"> </span></span>Budgeting and accounting experience in a non-profit environment preferred.</li>
<li class="MsoListParagraphCxSpMiddle" style="margin-bottom: 0in;"><span style="font-family: 'Calibri',sans-serif;">-<span style="font: 7.0pt 'Times New Roman';"> </span></span>Must demonstrate
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