Logistics Operations Executive

Would you like to kick start your career in a supportive, collaborative and innovative company?

Do you enjoy working as part of an enthusiastic, passionate, and collaborative team?

Join our Logistics Operations Team

The Logistics Operations Team plays a vital role within our Business Operations Division, mirroring the impressive growth the company has experienced in recent times. This expansion reflects not only the team's increasing responsibilities but also their importance to the business

The team's remit is broad, encompassing several critical functions such as logistics management, in\-depth analysis, process improvement, sustainability initiatives, invoicing, and handling both pre\- and post\-order queries. These varied duties ensure that the team remains at the heart of operational efficiency and customer satisfaction.

Success. The Softcat Way.

Softcat is a £1billion\+ technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career.

Your Role

This Logistics position forms an integral part of the Logistics Operations Team, providing daily operational support to a busy sales and distribution department. The role is both varied and fast\-paced, offering valuable insight into the processes of virtual warehousing and production order management. As a key member of the team, you will be responsible for overseeing a shared inbox, which receives requests and queries from both internal colleagues and external contacts. You will also be tasked with ensuring that all required forms are completed accurately, and that ETA and invoice dates are maintained correctly. This diligence helps keep Partners and Customers informed about the status of their orders.

You'll be responsible for:

• Managing shared inboxes via Microsoft Outlook, dealing with a range of requests and queries.


• Processing monthly invoice orders efficiently to support business operations.


• Collaborating with Logistic Partners and Sales Teams to resolve order\-related queries.


• Assisting Sales Teams in preparing quotes for all logistics\-related requirements.


• Ensuring all compliance documentation for logistics is completed, provided, and correctly filed for each order.


• Supporting Account Managers in resolving invoicing queries and discrepancies.


• Providing ad\-hoc administrative support to the wider team, facilitating the smooth running of the department.


• Managing Softcat Customer stock inventory in partnership with logistics providers.


• Coordinating with key supplier partners regarding Softcat stock management.

We'd love you to have

• Excellent organisational skills and strong attention to detail.


• Ability to multitask and perform effectively under pressure.


• Strong communication skills, both written and verbal.


• Proficient knowledge of Microsoft Outlook and Excel.


• High standard of literacy and numeracy skills.


• Ability to learn quickly and retain large volumes of information.


• Excellent time management abilities.


• Hardworking and conscientious approach to work.


• Willingness to learn and contribute positively as a member of a busy team.

We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply – we would love to hear from you!

Work in a way that works for you

We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Hybrid working – 3 days in the office and 2 days working from home


• Working flexible hours \- flexing the times you start and finish during the day


• Flexibility around school pick up and drop offs

Working with us

Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.

Join us

To become part of the success story, please apply now.

If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our\-culture/

Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture\-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.

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