via Reed · 28 September 2026 ·12 days ago

Logistics Coordinator

Hales Group
Stowmarket Full-time GBP 29,500 – 30,000
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Hales Group are partnering with a leading manufacturer for the medical industry. We are currently recruiting for a detail-oriented and organised Logistics Co-ordinator to join their Logistics team.

We're looking for someone who is organised, reliable and enjoys working in a busy environment. You should be confident communicating with customers, freight forwarders and internal departments, and be committed to delivering a high level of customer service.

Salary - £29,500 Per annum
Location - Near Eye, Suffolk
Hours - Monday to Friday, 8.30am - 4.30pm
Type: Permanent, full time

Reporting to the Logistics Team Leader, you will play a key role in coordinating export shipments while also supporting the UK Logistics team as required, including providing cover during periods of annual leave.

Key Responsibilities

  • Monitor the shared Logistics inbox and respond to customer enquiries, alongside managing a personal email inbox.

  • Generate packing lists and commercial invoices, ensuring they are sent promptly to customers and freight forwarders.

  • Handle incoming and outgoing telephone calls professionally.

  • Obtain freight quotations for customer enquiries and live orders.

  • Arrange collections for export shipments.

  • Liaise with the Production team to provide customers with accurate delivery updates.

  • Produce weekly customer reports where required.

  • Coordinate container collections when necessary.

  • Provide support to the wider Logistics team to ensure the smooth day-to-day running of the department.


Skills, Qualifications & Experience Required

Essential

  • Proven experience in a similar logistics role

  • GCSE (or equivalent) in Maths and English Language at Grade 4 (C) or above.

  • Proficient in Microsoft Office, particularly Excel, Word and Outlook.

  • Excellent verbal and written communication skills.

  • Strong organisational skills with excellent attention to detail.

  • Ability to prioritise workload and work effectively in a fast-paced environment.

  • A proactive approach with the ability to work independently and as part of a team.

Desirable
  • Sage 200 experience

  • Export logistics experience


Benefits
  • Free parking

  • Health & wellbeing programme

  • On-site parking

  • Holiday 25 days, plus bank holidays

  • Company pension


For more information regarding this opportunity, please apply!!

The market for this type of role

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