Lifecycle Marketing Manager- Fixed Term [12 Months]
<div class="content-intro"><p>At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.</p>
<p>ClassPass offers thousands of fitness and wellness experiences worldwide, helping people lead active, balanced lifestyles. Our platform makes discovering and enjoying activities simple, personalized, and joyful—whether it's fitness classes, self-care sessions, a healthy lunch, or a new adventure. Join us in shaping healthier, more vibrant communities around the globe.</p></div><p><span data-contrast="auto">As Lifecycle Marketing Manager for the ClassPass Corporate Wellness Program, you'll turn a company-offered perk into an everyday habit for employees - driving eligible employees at our partner companies to sign up for their benefit, then keeping them engaged. You'll dig into the data, shape it into a lifecycle roadmap, and execute it yourself in Braze with meticulous attention to detail.</span><span data-ccp-props="{}"> </span></p>
<h2><strong><span data-contrast="auto">What You'll Do</span></strong><span data-ccp-props="{}"> </span></h2>
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<li data-leveltext="·" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"·","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Own and evolve the lifecycle roadmap that drives eligible employees to sign up for their benefit, from evergreen campaigns to seasonal initiatives and new activation ideas</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":720,"335559738":0,"335559739":0,"335559991":360}"> </span></li>
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<li data-leveltext="·" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"·","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Dive into data to identify sign-up trends, analyze acquisition drivers and email metrics like open, click, and conversion rates, and uncover opportunities for growth</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":720,"335559738":0,"335559739":0,"335559991":360}"> </span></li>
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<li data-leveltext="·" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"·","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Build lifecycle campaigns in Braze end to end, including creating segments, building and QA'ing canvases, and managing scheduling and deployment across channels with meticulous attention to detail</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":720,"335559738":0,"335559739":0,"335559991":360}"> </span></li>
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<li data-leveltext="·" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"·","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Run A/B and multivariate tests across messaging, subject lines, send timing, and segmentation, documenting results and synthesizing learnings that sharpen every campaign</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":720,"335559738":0,"335559739":0,"335559991":360}"> </span></li>
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<li data-leveltext="·" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"·","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="auto">Define key lifecycle KPIs, maintain channel reporting, and deliver clear recommendations to stakeholders</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":720,"335559738":0,"335559739":0,"335559991":360}"> </span></li>
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<li data-leveltext="·" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"·","469777815":"hybridMultilevel"}" data-aria-posinset="6" data-aria-level="1"><span data-contrast="auto">Align cross-functional teams across Account Management, Product, and B2B Marketing around lifecycle marketing priorities that move the needle</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":720,"335559738":0,"335559739":0,"335559991":360}"> </span></li>
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<li data-leveltext="·" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"·","469777815":"hybridMultilevel"}" data-aria-posinset="7" data-aria-level="1"><span data-contrast="auto">Pioneer new ways to apply AI across campaign automation, channel optimization, and reporting workflows</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":720,"335559738":0,"335559739":0,"335559991":360}"> </span></li>
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<h2><strong><span data-contrast="auto">Experience You Bring</span></strong><span data-ccp-props="{}"> </span></h2>
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<li data-leveltext="·" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"·","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">3+ years in lifecycle marketing, CRM, growth marketing, or similar data-driven roles</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":720,"335559738":0,"335559739":0,"335559991":360}"> </span></li>
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<li data-leveltext="·" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"·","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Hands-on expertise building campaigns in Braze end to end—segments, canvases, QA, and deployment—with meticulous attention to detail</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":720,"335559738":0,"335559739":0,"335559991":360}"> </span></li>
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<li data-leveltext="·" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"·","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">A track record of driving activation, sign-up, or conversion metrics with measurable business impact</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":720,"335559738":0,"335559739":0,"335559991":360}"> </span></li>
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<li data-leveltext="·" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"·","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Strong experience using Excel and SQL to uncover and communicate insights</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":720,"335559738":0,"335559739":0,"335559991":360}"> </span></li>
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<li data-leveltext="·" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"·","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="auto">Confident designing A/B and multivariate tests, interpreting results, and applying learnings at scale</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":720,"335559738":0,"335559739":0,"335559991":360}"> </span></li>
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<li data-leveltext="·" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"·","469777815":"hybridMultilevel"}" data-aria-posinset="6" data-aria-level="1"><span data-contrast="auto">Comfortable operating at multiple altitudes—analyzing data, shaping it into a roadmap, and executing against it</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":720,"335559738":0,"335559739":0,"335559991":360}"> </span></li>
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<li data-leveltext="·" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"·","469777815":"hybridMultilevel"}" data-aria-posinset="7" data-aria-level="1"><span data-contrast="auto">Deep familiarity with activation, onboarding, and engagement strategies—B2B2C or benefits/membership experience a strong plus</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":720,"335559738":0,"335559739":0,"335559991":360}"> </span></li>
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<li data-leveltext="·" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"·","469777
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