Lettings Manager

Job Summary
We are seeking a highly motivated and organised Lettings Manager to oversee our property rental operations. The ideal candidate will possess strong administrative experience and exceptional communication skills, ensuring a seamless process for both landlords and tenants. This role requires a proactive approach to managing the lettings team, maintaining high standards of service, and fostering positive relationships with clients.

Duties

• Manage the day\-to\-day operations of the lettings department, ensuring compliance with all relevant regulations and company policies.


• Oversee property viewings, negotiations, and tenancy agreements while providing excellent customer service to landlords and tenants.


• Develop and implement effective marketing strategies to promote available properties and attract potential tenants.


• Maintain accurate records of all lettings activities, including tenant applications, references, and contracts.


• Coordinate with maintenance teams to ensure properties are well\-maintained and any issues are promptly addressed.


• Provide training and support to lettings staff, fostering a collaborative team environment.


• Handle tenant inquiries and resolve any issues that may arise during the tenancy period.

• Proven administrative experience in a lettings or property management role is essential.


• Excellent communication skills, both written and verbal, with the ability to engage effectively with diverse clients.


• Multilingual abilities are highly desirable to cater to a wider range of clients.


• Strong organisational skills with the capacity to manage multiple tasks efficiently in a fast\-paced environment.


• A keen eye for detail and a commitment to maintaining high standards of service delivery.

Pay: From £30,000\.00 per year

Work Location: In person

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