Lettings coordinator assistant property manager.

Lettings Co-ordinator | Lettings & Property Management Are you an experienced Lettings Co-ordinator or Property Management professional looking for your next career opportunity with a highly regarded independent estate agency?

Our client is a multi-award-winning, progressive agency with an excellent reputation and a strong focus on developing its people. They offer tailored training and career progression within a supportive and high-performing team.

The Role This is a varied position combining lettings coordination, property management, customer service and administration. You’ll play a key role in ensuring tenancies progress smoothly, properties remain compliant and landlords and tenants receive an excellent level of service.

Key Responsibilities • Manage tenancy progression, paperwork and move-ins

• Deal with landlord, tenant and customer enquiries


• Coordinate repairs, maintenance and contractors through to completion


• Arrange safety certificates and pre-tenancy works


• Monitor and chase rent arrears


• Manage check-outs, deposits and deposit disputes


• Maintain accurate property and tenancy records


• Ensure properties remain compliant with current legislation


• Manage keys and complete regular audits


• Handle incoming calls, emails and correspondence


• Provide general lettings and property management administration


• Update Alto CRM and maintain accurate records


• Support the wider Lettings and Property Management teams as required

What We’re Looking For • Previous experience in lettings administration, tenancy progression, lettings or property management

• Excellent organisational and administrative skills


• Strong communication and customer service abilities


• Excellent attention to detail


• Ability to prioritise, multitask and work to deadlines


• Calm and professional approach under pressure


• Strong telephone manner


• Good knowledge of Microsoft Word, Excel and PowerPoint


• Alto CRM experience would be advantageous


• Good understanding of lettings processes and current legislation


• Positive, proactive and solutions-focused attitude


• Ability to work independently and as part of a team

Why Join? • Join an award-winning independent estate agency

• Excellent reputation within the property industry


• Supportive and positive working environment


• Individual training and career development plans


• Opportunity to build your career across lettings and property management


• A varied role within a busy and successful department

If you're organised, motivated and passionate about delivering excellent customer service, this could be a fantastic opportunity to develop your career with a leading independent agency.

This listing is from Reed. View original listing ↗