Leisure Club Supervisor

Job Ref: KGH11942Branch: Holiday Inn Rotherham SheffieldLocation: Holiday Inn Rotherham Sheffield , RotherhamContract type: PermanentHours: Full TimeShift pattern: 06:00 \- 23:00Hours per week: 40Posted date: 03/07/2026Closing date: 17/07/2026

This role is all about delivering a safe, engaging and commercially successful leisure experience while leading a team to be at their best.

You’ll work closely with the Leisure Club Manager, helping to lead the team, maintain high standards and ensure every member and guest has a positive, welcoming experience.

You’ll play a key role in balancing service, safety and commercial performance, while developing your leadership capability in a fast\-paced environment.

About the Role

You’ll support the management of the leisure club, ensuring it operates efficiently, safely and delivers a high\-quality experience for all users.

Key responsibilities include:

• Acting as the point of contact in the absence of the Leisure Club Manager, ensuring smooth day\-to\-day operations.


• Supervising the leisure team, providing guidance, support and feedback to maintain high standards.


• Conducting member inductions and supporting group exercise programmes aligned to member needs.


• Ensuring the club is clean, safe and presented to a high standard at all times.


• Completing and overseeing daily, weekly and monthly health safety checks.


• Supporting achievement of club KPIs including membership growth, retention and revenue targets.


• Managing cash handling processes, stock control and reporting in line with company procedures.


• Supporting marketing initiatives to drive new memberships and secondary revenue streams.


• Ensuring full compliance with health, safety, hygiene and pool plant standards.


• Supporting training, coaching and development of Leisure Assistants to build a strong team.

You’re a natural team leader with a passion for delivering excellent service and creating a positive environment for both members and colleagues.

We’re looking for someone who brings:

• Experience in a leisure, fitness or hospitality supervisory role.


• Strong leadership and coaching skills, with the ability to motivate and develop a team.


• Excellent customer service skills and the ability to build relationships with members and guests.


• Proactive and organised, able to manage multiple priorities.


• Commercial awareness, with an understanding of membership growth and revenue drivers.


• A calm and professional approach in a fast\-paced environment.


• A commitment to health, safety and compliance standards.


• A positive, can\-do attitude and a passion for the leisure industry.


• A First Aid qualification and a recognised fitness or leisure qualification (Level 2 or above).

• Career development through fully funded apprenticeships and our internal development programme.


• Discounts on hotel stays and a variety of major retailers, restaurants and days out.


• Free use of our gyms, pools, and leisure facilities.


• 24/7 access to wellbeing, financial, and legal support.

If you’re shortlisted, we’ll give you a quick call to learn more about you and answer your questions. Candidates who progress will then be invited to the hotel for an in\-person interview.

We review applications as they come in, so apply early to avoid missing out. We may close the role once we’ve found the right person.

*At Kew Green Hotels, we’re committed to creating an inclusive workplace where everyone can thrive. If you need any adjustments during the recruitment process, just let us know at recruitment@kewgreenhotels.com \- we’re here to support you.*

Who are Kew Green Hotels?

Kew Green Hotels is one of the UK’s leading hotel management companies, operating a diverse portfolio of global brands. We’re a people\-driven business that’s passionate about performance, guest experience, and creating hotels and teams that make us proud.

Learn more about who we are and what drives us at www.kewgreenhotels.com.

A modern hotel seven miles from Sheffield city centre with event spaces, a swimming pool and a restaurant, plus free parking and Wi\-Fi.

The Holiday Inn® Rotherham\-Sheffield M1, Jct.33 hotel is five minutes' drive from the M1 motorway and two miles from Rotherham town centre. Frequent trains leave Rotherham Station for Sheffield, 15 minutes away, where you can catch direct services to London, Leeds and Manchester.

The hotel's six versatile, naturally lit meeting rooms can host everything from an intimate gathering to a reception for 300\. Modern equipment and free WiFi help things run smoothly, and the hotel can look after catering. Wedding packages are available, and there's free parking.

Kids can see a blast furnace in action at the interactive Magna Science Adventure Centre, less than three miles away. Art lovers can seek out works by Henry Moore and Barbara Hepworth at the open\-air Yorkshire Sculpture Park, 25 minutes away by car.

Start your day at the buffet with a full English breakfast, fruit, cereals and pastries. You can work out at the Fitness Centre, swim laps in the pool and wind down in the steam room. The comfortable Forge Restaurant serves British cuisine for lunch and dinner. Kids stay and eat free. Room service is available around the clock, or you can watch the match on TV over a pint in the bar.

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