Learning Delivery Manager Short term contract – Deloitte University EMEA F/H

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The Learning Delivery Manager leads the execution of diverse learning programmes, reinforcing Deloitte's culture and values.

As a key member of the Delivery Management team, the Learning Delivery Manager will ensure a memorable and exceptional development experience and coordinate with various teams and stakeholders to achieve business and learning objectives for each programme delivery.

Role description

Programme execution \& operations

• Manages end\-to\-end programme delivery from pre\-programme logistics to post\-programme evaluation, ensuring a seamless and impactful experience for participants and faculty


• Ensures delivery meets business outcomes and learning objectives


• Supports agile, local and exceptional programme deliveries across EMEA (virtual and onsite)


• Leads delivery teams (Junior Delivery Managers, coordinators, vendors)


• Leads onboarding and ongoing support of facilitators, Deans, speakers and mentors


• Facilitates briefings, plenaries and daily debriefs


• Handles escalations from delegates and faculty


• Evaluates facilitator performance and provides feedback to drive continuous improvement


• Ensures optimal delegate\-to\-facilitator ratios and manages last\-minute changes (replacements, cancellations)


• Oversees onsite opening and closing of programme deliveries


• Acts as onsite escalation point for incidents, emergencies and ethical issues


• Reviews evaluations, tracks metrics and drives continuous improvement

• Builds strong relationships across DU EMEA, member firms, faculty, Châteauform and service providers


• Coordinates with geography learning leaders to confirm attendance and delegate nominations


• Partners with Curriculum Managers to implement programme updates and enhance learning impact


• Collects and analyses feedback from participants and faculty


• Shares insights and recommendations to improve delivery quality


• Ensures clear communication of programme objectives and content to facilitators

• Manages programme budgets with ownership mindset


• Tracks spend against financial plans and ensures compliance


• Escalates deviations or discrepancies when required


• Reviews and approves supplier invoices


• Identifies cost optimisation and process improvement opportunities

• Oversees coordination across programmes during Industry weeks


• Selects and schedules vendors for cross\-programme networking activities


• Collaborates with Industry Deans to prepare speakers and ensure session design is followed


• Manages Spotlight sessions: speaker onboarding, facilitation, AV setup and hosting


• Manages simulations and learning activities with external vendors and stakeholders

• Minimum of 5 years of experience in a learning \& development role.


• Proven experience managing and delivering learning programmes in a cross\-cultural environment.


• Experience working with Deloitte EMEA member firms learning teams is highly desirable.

• Bachelor's degree in learning or a related field or equivalent experience.


• Fluency in English is required. French is an advantage.

We are looking for a candidate who:

• Is goal\-oriented with a focus on driving value for DU EMEA through innovation.


• Demonstrates effective planning and organizing, using systematic processes to achieve goals.


• A master of the learning experience, understanding and considering the experiences, needs, and aspirations of learners to facilitate or improve learning and development.


• Exhibits advanced managing change \& ambiguity, with the ability to make decisions, take action, and motivate others during times of uncertainty and change.


• Possesses mastery in storytelling, communicating in a compelling narrative to demonstrate value.

• Location: Flexible, working remote, any Deloitte office location with frequent travel to Deloitte University EMEA facility in Bailly\-Romainvilliers required.


• Contract type: Full\-time, short term contract (1 year).


• Start date: As soon as possible.


• Application : Please submit your CV and cover letter in English.


• Application deadline: June 30th, 2026\.

• Develop professionally in an international, multicultural environment.


• Gain hands\-on experience with advanced analytics tools and innovative digital technologies.


• Collaborate with a diverse and talented team across EMEA.


• Contribute to shaping the future of analytics at Deloitte University EMEA.

Applications should be sent to Claire Acquart, Ophélie Parmentier, and Emma Randjelovic.

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