Lead Strategic Partner Manager
<div>
<p> </p>
<p>At Liberis, our mission is to empower small and medium-sized businesses by removing finance as a friction to growth, delivering contextual, embedded financial solutions to support merchants at every stage of their business lifecycle.</p>
</div>
<p> </p>
<p><strong>The role</strong></p>
<p> </p>
<p><span data-contrast="auto"><span data-ccp-charstyle="normaltextrun" data-ccp-charstyle-defn="{"ObjectId":"ac0262f4-8a9e-5820-b908-2d943c5f7113|1","ClassId":1073872969,"Properties":[201342446,"1",201342447,"5",201342448,"1",201342449,"1",469777841,"Aptos",469777842,"",469777843,"Aptos",469777844,"Aptos",201341986,"1",469769226,"Aptos",268442635,"24",469775450,"normaltextrun",201340122,"1",134233614,"true",469778129,"normaltextrun",335572020,"1",469778324,"Default Paragraph Font"]}">As a Lead Strategic Partner Manager, you will be</span><span data-ccp-charstyle="normaltextrun"> responsible for</span><span data-ccp-charstyle="normaltextrun"> owning and growing a portfolio of strategic embedded finance partners. This role is equal parts relationship management, </span></span><span data-contrast="auto"><span data-ccp-charstyle="normaltextrun">commercial ownership</span></span><span data-contrast="auto"><span data-ccp-charstyle="normaltextrun">, product expansion and operational excellence.</span><span data-ccp-charstyle="eop" data-ccp-charstyle-defn="{"ObjectId":"920dbcde-2834-5e15-a5fa-062170b236ba|1","ClassId":1073872969,"Properties":[201342446,"1",201342447,"5",201342448,"1",201342449,"1",469777841,"Aptos",469777842,"",469777843,"Aptos",469777844,"Aptos",201341986,"1",469769226,"Aptos",268442635,"24",469775450,"eop",201340122,"1",134233614,"true",469778129,"eop",335572020,"1",469778324,"Default Paragraph Font"]}"> </span></span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559738":0,"335559739":0,"335559740":240}"> </span></p>
<p><span data-contrast="auto"><span data-ccp-charstyle="normaltextrun">You will act as the primary point of contact for each partner - ensuring they deliver strong merchant engagement, achieve revenue goals, </span><span data-ccp-charstyle="normaltextrun">maintain</span><span data-ccp-charstyle="normaltextrun"> operational quality, and expand the partnership into new product lines and merchant segments.</span><span data-ccp-charstyle="eop"> </span></span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559738":0,"335559739":0,"335559740":240}"> </span></p>
<p><span data-contrast="auto"><span data-ccp-charstyle="normaltextrun">You </span></span><span data-contrast="auto"><span data-ccp-charstyle="normaltextrun">maximise the value of each partnership by driving sustainable, long-term commercial performance across the full merchant lifecycle</span></span><span data-contrast="auto"><span data-ccp-charstyle="normaltextrun">, not just </span><span data-ccp-charstyle="normaltextrun">initial</span><span data-ccp-charstyle="normaltextrun"> originations.</span><span data-ccp-charstyle="eop"> </span></span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559738":0,"335559739":0,"335559740":240}"> </span></p>
<p> </p>
<p><strong>What you will be doing </strong></p>
<p> </p>
<p><span style="text-decoration: underline;">Relationship Ownership & Executive Engagement</span></p>
<ul>
<li>Act as the primary relationship owner for assigned partners across operational and senior stakeholder levels.</li>
<li>Build strong relationships across Product, Commercial, Risk, Marketing, Operations and Data teams.</li>
<li>Lead regular governance meetings, QBRs and performance reviews.</li>
<li>Position Liberis as a trusted advisor on embedded finance best practices.</li>
</ul>
<p> </p>
<p><span style="text-decoration: underline;">Commercial Growth & Performance Management</span></p>
<ul>
<li>Own commercial performance across revenue, funding volumes, renewals, retention and portfolio quality.</li>
<li>Identify opportunities to grow merchant adoption, product usage and customer lifetime value.</li>
<li>Analyse performance data to identify trends, blockers and growth opportunities.</li>
<li>Partner with Analytics and Finance teams on forecasting, reporting and performance tracking.</li>
</ul>
<p> </p>
<p><span style="text-decoration: underline;">Partnership Expansion & Product Growth</span></p>
<ul>
<li>Support the rollout of new financial products, features and merchant propositions.</li>
<li>Identify opportunities to expand partnerships into new markets, segments and business lines.</li>
<li>Work closely with Product and Solutions teams on integrations, enhancements and launch plans.</li>
<li>Assess the commercial impact and scalability of new initiatives.</li>
</ul>
<p> </p>
<p><span style="text-decoration: underline;">Operational Excellence & Partner Experience</span></p>
<ul>
<li>Monitor operational performance, integration health and the end-to-end merchant journey.</li>
<li>Proactively resolve operational issues, risks and process inefficiencies.</li>
<li>Collaborate with Operations, Risk and Underwriting teams to manage escalations and improve outcomes.</li>
</ul>
<p> </p>
<p><span style="text-decoration: underline;">Partner Enablement</span></p>
<ul>
<li>Support partners with training, tools, insights and marketing initiatives to drive programme success.</li>
<li>Collaborate on co-marketing campaigns, merchant education and partner communications.</li>
<li>Encourage adoption of dashboards and reporting tools to support data-led decisions.</li>
</ul>
<p> </p>
<p><span style="text-decoration: underline;">Data, Insights & Cross-Functional Leadership</span></p>
<ul>
<li>Own reporting cadences and performance updates for assigned partners.</li>
<li>Translate data into actionable insights and recommendations for partners and internal teams.</li>
<li>Collaborate cross-functionally to deliver strategic initiatives, product improvements and scalable growth.</li>
</ul>
<div> </div>
<div><strong>What we think you'll need</strong></div>
<div> </div>
<ul>
<li><span data-contrast="auto"><span data-ccp-charstyle="normaltextrun" data-ccp-charstyle-defn="{"ObjectId":"ac0262f4-8a9e-5820-b908-2d943c5f7113|1","ClassId":1073872969,"Properties":[201342446,"1",201342447,"5",201342448,"1",201342449,"1",469777841,"Aptos",469777842,"",469777843,"Aptos",469777844,"Aptos",201341986,"1",469769226,"Aptos",268442635,"24",469775450,"normaltextrun",201340122,"1",134233614,"true",469778129,"normaltextrun",335572020,"1",469778324,"Default Paragraph Font"]}">Proven experience in fintech partnerships, embedded finance or lending platform roles.</span></span></li>
<li data-leveltext="" data-font="Symbol" data-listid="55" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto"><span data-ccp-charstyle="normaltextrun" data-ccp-charstyle-defn="{"ObjectId":"ac0262f4-8a9e-5820-b908-2d943c5f7113|1","ClassId":1073872969,"Properties":[201342446,"1",201342447,"5",201342448,"1",201342449,"1",469777841,"Aptos",469777842,"",469777843,"Aptos",469777844,"Aptos",201341986,"1",469769226,"Aptos",268442635,"24",469775450,"normaltextrun",201340122,"1",134233614,"true",469778129,"normaltextrun",335572020,"1",469778324,"Default Paragraph Font"]}">Proven experience managing complex B2B2B or B2B2C fintech partnerships with commercial accountability.</span><span data-ccp-charstyle="eop" data-ccp-charstyle-defn="{"ObjectId":"920dbcde-2834-5e15-a5fa-062170b236ba|1","ClassId":1073872969,"Properties":[201342446,"1",201342447,"5",201342448,"1",201342449,"1",469777841,"Aptos",469777842,"",469777843,"Aptos",469777844,"Aptos",201341986,"1",469769226,"Aptos",268442635,"24",469775450,"eop",201340122,"1",134233614,"true",469778129,"eop",335572020,"1",469778324,"Default Paragraph Font"]}"> </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":240}"> </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="55" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":240}"><span class="TextRun SCXW194040061 BCX0" lang="EN-GB" data-contrast="auto"><span class="NormalTextRun SCXW194040061 BCX0" data-ccp-charstyle="normaltextrun" data-ccp-charstyle-defn="{"ObjectId":"ac0262f4-8a9e-5820-b908-2d943c5f7113|1","ClassId":1073872969,"Properties":[201342446,"1",201342447,"5",201342448,"1",201342449,"1",469777841,"Aptos",469777842,"",469777843,"Aptos",469777844,"Aptos",201341986,"1",469769226,"Aptos",268442635,"24",469775450,"normaltextrun",201340122,"1",134233614,"true",469778129,"normaltextrun",335572020,"1",469778324,"Default Paragraph Font"]}">Strong commercial acumen and comfort </span></span><span class="TextRun MacChromeBold SCXW194040061 BCX0" lang="EN-GB" data-contrast="auto"><span class="NormalTextRun SCXW194040061 BCX0" data-ccp-charstyle="normaltextrun">owning revenue and P&L-linked KPIs</span></span><span class="TextRun SCXW194040061 BCX0" lang="EN-GB" data-contrast="auto"><span class="NormalTextRun SCXW194040061 BCX0" data-ccp-charstyle="normaltextrun">.</span><span class="NormalTextRun SCXW194040061 BCX0" data-ccp-charstyle="eop" data-ccp-charstyle-defn="{"ObjectId":"920dbcde-2834-5e15-a5fa-062170b236ba|1","ClassId":1073872969,"Properties":[201342446,"1",201342447,"5",201342448,"1",201342449,"1",469777841,"Aptos",469777842,"",469777843,"Aptos",469777844,"Aptos",201341986,"1",469769226,"Aptos",268442635,"24",469775450,"eop",201340122,"1",134233614,"true",469778129,"eop",335572020,"1",469778324,"Default Paragraph Font"]}"> </s
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