Lead Learning Experience Designer (Maternity Cover)
Talent Management Practice Department
London office (Hybrid)
Fixed Term Position for Maternity Cover
The role
We're on the hunt for someone to join our design team who can lead on process as well as contribute to creative learning design. Our design leverages science, research, learning principles and technology to drive behaviour change.
The Learning Experience Design Team is for people who:
- Can turn literally anything into a compelling story
- Are fuelled by curiosity to synthesise data (thought leadership, personal experience) to generate new ways to approach learning design
- Enjoy working globally, across cultures and contexts
- Believe delivering content efficiently while not sacrificing on quality
- Care about iterative content development and continuous improvement
- Leverages creativity to push boundaries (in a safe way)
We're looking for a Lead Learning Experience Designer to play a key role in shaping, designing, and evolving our learning experiences across digital, virtual, immersive (VR), and live formats ensuring each experience is coherent, purposeful, and grounded in strong learning design principles.
Lead portfolio and client account work
- Manage workflow processes and systems, making and implementing improvements
- Resource team for efficiency while maintaining quality
- Manage stakeholders both internally and externally to achieve timely results
- Use strong instructional design principles to structure and evaluate journeys, sessions, and content flows
- Maintain processes to ensure highquality content and materials that others can deliver with confidence
- Design and audit quality, engaging and instructive participant led materials
- Adapt and evolve existing content for different audiences and markets while protecting the core intent
- Work closely with internal project teams to cocreate learning solutions
- Contribute to portfolio by designing reusable, agile solutions aligned to emerging trends
- Collaborate cross functionally within the business to innovate and deliver quality learning experiences e.g. for Cappfinity Talent Platform or VR
Who we are
Cappfinity is a global leader in measuring and developing potential through skills and strengths. Founded by psychologists, our approach is rooted in evidence and scaled through the Cappfinity Talent Platform, with learning experiences brought to life through creativity, storytelling and innovation.
You'll thrive here if...
- You love turning complex research into clear, elegant experiences that feel human and usable.
- You're happiest when you can own the narrative, flow, and interaction design not just "create content".
- You're confident partnering with consultants/SMEs and enjoy shaping a great brief as much as delivering a great solution.
- You love to iterate: prototyping, testing, and improving based on feedback and what learners actually do.
About you
You're an experienced learning designer who cares deeply about how people learn \- and how learning translates into action. You'll likely bring:
- 5\+ years' experience in learning experience design, instructional design, or behaviour change (including degree or equivalent experience)
- A track record of designing engaging, narrativeled learning across digital and live formats
- Evidence of working collaboratively with subject matter experts, consultants, and creative partners
- Experience turning complex ideas into clear, usable, compelling learning experiences
- An ability to create visually engaging graphics, storyboards and slides
- A creative mindset, with curiosity about technology and its impact on human behaviour
- Can balance creativity with attention to detail and finding efficiencies to scale and improve products and services
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