Lead Business Analyst

Details
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Reference number

463761

Salary

£70,521 \- £86,262
£76,515 \- £86,262 (London) / £70,521 \- £77,824 (National) Based on capability. The base salary of this grade is £74,605 for London and £69,675 for other locations. Offers made above this will be made up with a specialist pay allowance.
GBP

Job grade

Grade 6### Contract type

Permanent### Business area

GDS \- Digital Identity \& One Login### Type of role

Digital

Information Technology### Working pattern

Flexible working, Full\-time, Job share, Part\-time, Compressed hours### Number of jobs available

1
Contents
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• Location


• About the job


• Benefits


• Things you need to know


• Apply and further information

Location
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Bristol, London, ManchesterAbout the job
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Job summary

The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government.

Our priorities are to drive a modern digital government, by:

• joining up public sector services


• harnessing the power of AI for the public good


• strengthening and extending our digital and data public infrastructure


• elevating leadership and investing in talent


• funding for outcomes and procuring for growth and innovation


• committing to transparency and driving accountability

We are home to the Incubator for Artificial Intelligence (I.AI), the world\-leading GOV.UK and at the forefront of coordinating the UK’s geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government.

We’re part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol.

The Government Digital Service is where talent translates into impact. From your first day, you’ll be working with some of the world’s most highly\-skilled digital professionals, all contributing their knowledge to make change on a national scale.

Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation’s highest\-priority digital challenges, helping millions of people access services they need

GOV.UK One Login is a top\-priority cross\-government programme. Our mission is to provide a single, fast, and secure way for people to log in and prove their identity to access any government service. We are replacing over 190 different accounts with one universal solution that is inclusive, accessible, and prevents fraud and enables cross\-government fraud detection and intelligence sharing.

We are a multidisciplinary team of product managers, engineers, designers, and analysts. We work in the open, iterate constantly, and put user needs at the heart of everything we do.

Job description

The Government Digital Service is looking for a Lead Business Analyst to join The GOV.UK One Login Programme. The key focus of this role will be supporting the design and evolution of fraud, risk and intelligence capabilities across the OneLogin ecosystem. This includes working across the Programme to support Fraud SMEs to ensure fraud controls, data and operational processes are effectively integrated into product and service design.

As a Lead Business Analyst you’ll:

• lead the business analysis for the most complex, risky, cross\-cutting and interdependent areas of the One Login ecosystem, particularly in relation to fraud, threat intelligence and risk. You will ensure that pod\-level delivery remains aligned to the organisation's strategic context and goals, including fraud prevention, detection and intelligence objectives


• directly lead and mentor a team of Business Analysts. You will own the recruitment, performance management, and career pathways for the profession within your area, ensuring high standards for defining and managing complex business and user needs


• define and evolve operating models, governance processes and service lifecycles for fraud and risk capabilities, ensuring clear pathways from requirement intake through to delivery and operationalisation


• set stakeholder relationship strategy and work closely with fraud, risk, security, data and policy SMEs to translate complex operational and regulatory needs into deliverable product and service requirements


• work closely with test SMEs to ensure test strategies and scenarios reflect real\-world operational and fraud use cases, including edge cases and ‘unhappy paths’ often missed in standard delivery approaches


• promote agile methodologies and user\-centred design principles at a senior level, helping non\-technical stakeholders understand the value of iterative delivery and "failing fast."

Person specification

We’re interested in people who:

• have experience working in complex risk, fraud, identity or regulated environments as a senior/lead business analyst, and can apply a systems thinking approach to guide options analysis, tactical decision making and influence strategic shifts in the One Login roadmap


• have a proven track record of leading the approach to requirements management across multiple high\-complexity delivery pods. You can define the standardsfor how large scale user or business needs are elicited, documented, and traced from high\-level Ministerial policy down to technical implementation


• have experience of defining or working with business capability models and/or operating models to support prioritisation and strategic decision\-making to meet business objectives


• are comfortable working with stakeholders in specialist domains (e.g. fraud, risk. security), translating their needs into business and technical requirements, supporting the team to meet those needs


• have a strong understanding of testing principles, including recommending the value of testing, developing acceptance criteria for requirement traceability, and reviewing prototypes, test plans, and test outcome reporting

Benefits
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There are many benefits of working at GDS, including:

• flexible hybrid working with flexi\-time and the option to work part\-time or condensed hours


• a Civil Service Pension with an average employer contribution of 28\.97%


• 25 days of annual leave, increasing by a day each year up to a maximum of 30 days


• an extra day off for the King’s birthday


• an in\-year bonus scheme to recognise high performance


• career progression and coaching, including a training budget for personal development


• a focus on wellbeing with access to an employee assistance programme


• job satisfaction from making government services easier to use and more inclusive for people across the UK


• advances on pay, including for travel season tickets


• death in service benefits


• cycle to work scheme and facilities


• access to an employee discounts scheme


• 10 learning days per year


• volunteering opportunities (5 special leave days per year)


• access to a suite of learning activities through Civil Service learning

Any move to Government Digital Service from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk

Office attendance

The Department operates a discretionary hybrid working policy, which provides for a combination of working hours from your place of work and from your home in the UK. The current expectation for staff is to attend the office or non\-home based location for 40\-60% of the time over the accounting period.

DSIT does not normally offer full home working (i.e. working at home); but we do offer a variety of flexible working options (including occasionally working from home).

Things you need to know
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Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.### Selection process details

The standard selection process for roles at GDS consists of:

• a simple application screening process \- We only ask for a CV and cover letter of up to 750 words. Important tip \- please ensure that your cover letter includes how you meet the skills and experience listed in the “person specification” section above


• a 45 minute technical assessment conducted via Google Meet


• a 60 minute video interview

Depending on how many applications we get, there might also be an extra stage before the video interview, for example a phone interview or a technical exercise.

In the event we receive a high volume of applications, we will conduct the initial sift against the lead criteria which is:

• have experience working in complex risk, fraud, identity or regulated environments as a senior/lead business analyst, and can apply a systems thinking approach to guide options analysis, tactical decision making and influence strategic shifts in the One Login roadmap

In the Civil Service, we use Success Profiles to evaluate your skills and ability. This gives us the best possible chance of finding the right person for the job, increases performance and improves diversity and inclusivity. We’ll be assessing your technical abilities, skills, experience and behaviours that are relevant to this role.

For this role we’ll be assessing you against the following Civil Service Behav

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