L2 -Desktop Support Engineer- French Fluent
Solutionix Global Services
Paris
Temps plein
Remote
Cette annonce provient de Indeed
Candidate should be fluent in French.
Support window \- (2 shifts ) \- 8AM to 4PM or 9AM to 5PM
Site Address: 90 rue de Courcelles, 75008
Job Type\- Contract (4000 Euro /Month)
Job description:
- Deploy, maintain, and support company desktop computers, laptops, (mobile) telephones and other network attached devices.
- Provide day\-to\-day IT technical support for end\-users of desktop applications, smartphones, tablets, printers and computer hardware;
- Understand Microsoft Azure and experience in its service like Endpoint Manager, Intune, Azrue Active Directory;
- Provide support to the users with remote communications and connectivity;
- Install, patch/upgrade, replace and remediate all IT hardware;
- Perform printer maintenance and user account management.
- Exercise independent judgment consistent with guidelines\\standards;
- Organize and prioritize workflow to meet established SLAs;
- Document root cause of issues and suggest changes to prevent future outages;
- Maintain updated knowledge of policies, procedures, products, and activities;
- Experience with Service now \& other IT tools
Contract length: 24 months
Pay: 4,000\.00€ per month
Work Location: In person
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