Kitchen showroom manager

Overview
We are seeking a dynamic and experienced Kitchen Showroom Manager to lead our showroom operations. The ideal candidate will possess strong management and supervisory skills, with a passion for delivering exceptional customer service. This role offers an exciting opportunity to oversee daily showroom activities, manage a dedicated team, and ensure an outstanding experience for our clients. Fluency in multiple languages is highly desirable to effectively communicate with diverse customer bases. The successful applicant will be organised, proactive, and possess excellent communication skills to thrive in this fast\-paced retail environment.

Days are fixed: Tuesday \- Saturday

(Opening/Closing times of showroom, 09:30 \- 17:00 Monday \- Friday and Saturday 10:00 \- 16:00\)

Starting Salary of £36,000 \+ Bonus of up to £4,800, paid monthly if targets are achieved

Duties

• Lead and supervise the showroom team to ensure high standards of customer service and sales performance


• Manage daily operations, including opening and closing procedures, stock organisation, and merchandising


• Develop and implement sales strategies to meet or exceed targets


• Oversee the presentation of products within the showroom to maximise visual appeal and sales potential


• Provide training and support to team members on product knowledge, sales techniques, and customer engagement


• Handle customer enquiries professionally via phone, email, or in person, ensuring excellent phone etiquette and organisational skills


• Monitor inventory levels and coordinate with suppliers for stock replenishment


• Organise promotional events or displays to attract new customers and boost sales


• Maintain administrative records related to sales, staffing schedules, and stock management


• Foster a positive team environment through effective leadership and communication

Requirements

• Proven management experience within retail or showroom environments, preferably in kitchen or home improvement sectors


• Supervising experience with a track record of leading successful teams


• Strong organisational skills with the ability to manage multiple priorities efficiently


• Excellent communication skills; bilingual or multilingual abilities are highly advantageous


• Demonstrated leadership qualities with the ability to motivate and inspire staff


• Experience in merchandising, sales management, and retail administration


• Proficient time management skills with attention to detail


• Good phone etiquette and professional demeanour when engaging with clients and suppliers


• Organised approach towards administrative tasks such as stock control and reporting


• Ability to work independently as well as part of a team in a fast\-paced environment

This role offers an engaging environment where leadership qualities, organisational prowess, and excellent communication are valued. We welcome applications from candidates eager to contribute their expertise in delivering exceptional showroom experiences.

Pay: £36,000\.00\-£40,000\.00 per year

Benefits:

• Company pension


• Sick pay

Education:

• GCSE or equivalent (preferred)

Experience:

• Kitchen: 3 years (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person

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