Kitchen Showroom Consultant
Company Overview
Dream Doors is the UK's No.1 kitchen makeover franchisor, with over 90 locally\-owned showrooms dedicated to transforming kitchens and enhancing home interiors. As a subsidiary of Neighborly, we pride ourselves on delivering exceptional service and innovative solutions in home improvement.
Summary
We are seeking a Kitchen Showroom Consultant to join our team in Edinburgh.(Maternity cover 12 Months fixed contract)
Based at our showroom in Edinburgh, you will play a vital role in helping customers design their dream kitchens while ensuring a seamless experience aligned with our company's values of quality and customer satisfaction.
*We are open Mon \- Fri 9\-5, Sat 10\-4*
*Closed Sunday*
Responsibilities
- Proactively follow up on all inbound and outbound leads
- Engage prospects via phone, email, and messaging platforms to understand their needs and qualify their interest.
- Use our CRM to track interactions, schedule appointments, and maintain accurate records.
- Collaborate closely with the sales team to ensure smooth handovers and high\-quality meetings.
- Identify opportunities to improve follow\-up processes and increase conversion rates.
- Greet customers warmly and understand their needs for kitchen renovations.
- Assist customers in selecting suitable products, including doors, worktops, appliances, and custom wardrobes.
- Manage showroom diaries to ensure excellent coverage and flow throughout the day
- Maintain showroom organisation and keep product displays attractive.
- Build lasting relationships with customers to foster repeat business.
- You will ideally have sales experience in a competitive environment, coupled with bags of energy and lots of enthusiasm.
- You will be good with people, outgoing, friendly, have a positive ‘can do’ attitude and have the drive to succeed.
- Experience in KBB (kitchens, bathrooms, bedrooms) industry would be an advantage
Pay: £27,000\.00\-£29,000\.00 per year
Experience:
- Sales: 4 years (preferred)
- showroom: 1 year (preferred)
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