Key Account Manager, sustainable gift and greetings brand

• £45,000


• Manchester / Hybrid working

Do you love beautiful products with purpose? This is an opportunity to join a 30-year-strong gifting brand known for sustainable gifts and greeting cards that genuinely make people smile. They’re growing, and they need a commercially sharp, relationship-driven Key Account Manager to help take them further.

The Role

You’ll own a wholesale portfolio worth £1–2 million, managing a mix of established retail accounts while actively developing new business. Reporting to the Head of Sales, you’ll be at the heart of the commercial operation – the face of the brand in meetings and at trade shows, collaborating on product launches, and making sure the right ranges land with the right buyers.

What You’ll Be Doing

• Managing and developing a portfolio of major wholesale accounts


• Growing and nurturing key retail relationships to maximise sales


• Identifying and winning new accounts that are the right fit for the brand – and building them for the long term


• Negotiating pricing and terms that maximise margins and fuel growth


• Representing the brand at trade shows and customer events


• Working cross-functionally with internal teams to bring exciting new ranges to market

What You’ll Bring

• 3+ years in account management within gifting, greetings cards, or a or similar consumer product sector


• A proven track record of hitting targets and opening new doors


• Strong commercial acumen, comfortable with numbers, Excel, and CRM tools


• Excellent negotiation skills and the confidence to manage senior retail relationships


• The drive to work autonomously, and the instinct to collaborate when it matters

What’s In It For You

• Flexible working


• A genuinely creative, empowering culture that invests in its people


• The chance to work with a brand that has real heritage, loyal customers, and plenty of momentum

If you want to sell products you’re proud of, for a brand that stands for something, this role is for you.

Diversity & Inclusion: ILMJ values diversity, equality and inclusion and encourages applicants from all backgrounds and identities

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