Junior People Operations Partner
<div class="content-intro"><p><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><strong>We’re Capital on Tap 👋<br></strong></span><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;">💳 Capital on Tap started because small businesses were underserved. Big banks were slow, their products weren't fit for purpose, and small business owners often couldn't access what they needed. We set out to fix that.</span></p>
<p><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;">Today we're a financial platform - not just a credit card company. We offer a best-in-class business credit card, SME-focused spend management platform, a savings product that hit £1 billion in funds within its first year, and a growing suite of tools and financial products that make running a small business easier. </span></p>
<p><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;">1,000+ employees, £20bn in annual card spend, 200,000+ customers, 17,000+ Trustpilot reviews averaging 4.7 stars, and we're profitable. We’ve done a pretty good job so far, but we’re just getting started! </span></p></div><p><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">📍 London, Moorgate | 🏢 3 Days in Office</span></p>
<p><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><strong>The Role<br></strong></span></p>
<p><span style="font-family: verdana, geneva, sans-serif;">We're looking for an ambitious Junior People Operations Partner to join our People Team. Reporting to the People Operations Manager, you'll take on a hands-on, broad remit spanning onboarding, employee support, benefits, payroll, reporting and People systems, with real scope to improve and automate how we work as the business scales.</span></p>
<p><span style="font-family: verdana, geneva, sans-serif;">We’re a fast-growing, profitable fintech, and two years here can move your career further than four years elsewhere. You'll work directly with senior people on real problems, build skills you couldn't access earlier anywhere else, and play a genuine part in shaping how Capital on Tap operates.</span></p>
<p><strong><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;">What You’ll Be Doing 🗃️</span></strong></p>
<ul>
<li style="font-family: verdana, geneva, sans-serif;"><span style="font-family: verdana, geneva, sans-serif;"><strong>Core People Operations Processes:</strong> Onboarding, offboarding, background checks, and right to work.</span></li>
<li style="font-family: verdana, geneva, sans-serif;"><span style="font-family: verdana, geneva, sans-serif;"><strong>Benefits and Payroll Administration:</strong> Benefits enrolment, employee changes, and monthly payroll inputs</span></li>
<li style="font-family: verdana, geneva, sans-serif;"><span style="font-family: verdana, geneva, sans-serif;"><strong>HRIS Management:</strong> Maintaining and updating our HRIS (HiBob), people data, and policy documentation.</span></li>
<li style="font-family: verdana, geneva, sans-serif;"><span style="font-family: verdana, geneva, sans-serif;"><strong>People Data & Reporting:</strong> Create data dashboards, and provide scheduled or ad-hoc reports for key stakeholders</span></li>
<li style="font-family: verdana, geneva, sans-serif;"><span style="font-family: verdana, geneva, sans-serif;"><strong>Process Improvement & Automation:</strong> Continually simplifying and automating processes across People Operations</span></li>
<li style="font-family: verdana, geneva, sans-serif;"><span style="font-family: verdana, geneva, sans-serif;"><strong>Employee Queries:</strong> Manage employee and new starter queries via the People Ops inbox, JIRA board, or in person.</span></li>
</ul>
<p><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><strong>We’re Looking For 🔎</strong><strong><br></strong></span></p>
<ul>
<li style="font-family: verdana, geneva, sans-serif;"><span style="font-family: verdana, geneva, sans-serif;">Hands on experience in People Operations or HR Administration, and confident in the above responsibilities</span></li>
<li style="font-family: verdana, geneva, sans-serif;"><span style="font-family: verdana, geneva, sans-serif;">Proven examples of simple automations and process improvements</span></li>
<li style="font-family: verdana, geneva, sans-serif;"><span style="font-family: verdana, geneva, sans-serif;">Excellent attention to detail and organisation skills</span></li>
<li style="font-family: verdana, geneva, sans-serif;"><span style="font-family: verdana, geneva, sans-serif;">We're a fast paced, scaling business, that means…</span>
<ul>
<li style="font-family: verdana, geneva, sans-serif;"><span style="font-family: verdana, geneva, sans-serif;">You’re comfortable with ambiguity, starting with limited information and figuring it out</span></li>
<li style="font-family: verdana, geneva, sans-serif;"><span style="font-family: verdana, geneva, sans-serif;">Fast is your default, blockers get removed, not queued</span></li>
<li style="font-family: verdana, geneva, sans-serif;"><span style="font-family: verdana, geneva, sans-serif;">You take ownership, if you say you’ll do something, the expectation is you’ll do it</span></li>
<li style="font-family: verdana, geneva, sans-serif;"><span style="font-family: verdana, geneva, sans-serif;">You own your mistakes and learn from them</span></li>
<li style="font-family: verdana, geneva, sans-serif;"><span style="font-family: verdana, geneva, sans-serif;">We’re a team, here to support you, and expect you to support others too</span></li>
</ul>
</li>
</ul>
<p><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><strong>Diversity & Inclusion</strong> 🌈</span><br><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">We welcome, consider and encourage applications from anyone who shares our commitment to inclusivity. Join us in creating a space where authenticity thrives, and everyone can do their best work.</span></p>
<p><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><strong>Great Work Deserves Great Perks</strong></span><br><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">We try not to take ourselves too seriously (all the time) so we make sure our office is decked out with a pool table, arcade machine, beer tap, and a couple of office dogs thrown in for good measure. Check out our benefits:</span><br><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">🏥 Private Healthcare including dental and opticians services through Vitality</span><br><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">✈️ Worldwide travel insurance through Vitality</span><br><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">🎁 Anniversary Rewards (£250, £500, £750, 4-week fully paid sabbatical)</span><br><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">👛 Salary Sacrifice Pension Scheme up to 7% match<br></span><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">🚘 Octopus EV Salary Sacrifice Scheme</span><br><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">🏖️ 28 days holiday (plus bank holidays)</span><br><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">📖 Annual Learning and Wellbeing Budget</span><br><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">👪 Enhanced Parental Leave</span><br><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">🚲 Cycle to Work Scheme</span><br><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">🚂 Season Ticket Loan</span><br><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">💬 6 free therapy sessions per year</span><br><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">🐶 Dog Friendly Offices</span><br><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">🍫 Free drinks and snacks in our offices</span></p>
<p><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Check out more of our benefits, values and mission<a href="https://www.capitalontap.com/en/company/careers/"> here</a>.</span></p><div class="content-conclusion"><p><strong><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Other Info<br></span></strong><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">👍Check out our <a href="https://www.capitalontap.com/en/blog/posts/acing-your-interviews-with-capital-on-tap/">‘Top Tips’ for interviewing.</a><br></span><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">✔️Keep updated on new job opportunities by following us on <a href="https://www.linkedin.com/company/capital-on-tap">Linkedin</a>.<br></span><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">📧Email <a href="mailto:careers@capitalontap.com">careers@capitalontap.com</a> if you have any questions.</span></p>
<p><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><strong>Excited to work here? Apply!<br></strong></span><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;">If you’d like to progress your career within our fast growing, profitable fintech then click apply and we will aim to get back to you within 3 working days (during busy periods this could take up to 5 working days.)</span></p></div>
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