Junior Application Support (L2 & L3)

At CORUS, we are looking for a Junior Application Support to join our team on an international issurance project.

Location: Hybrid from Barcelona

You will:

• Providing technical support for our internal procurement applications.


• You will be responsible to manage escalations and complaints, working directly with our stakeholders to resolve service issues.


• Analyze and make recommendations to process and application improvements.

Create and maintain application and support documentation.

• You should have:


• At least 3 years of 2nd or 3rd level application support experience and are familiar with the concepts of ITIL, DevOps or Agile .


• English language proficiency is required.


• Some experience in enterprise application/IT support (1\-3 years)


• Familiar with ITIL processes and CRM tools (Snow or Atlassian)

Nice to have:

• Experience administrating cloud applications or other SaaS products.


• Understanding of ETL processes and system integrations.

Exposure to Procurement processes ideal but not required.

• What do we offer:


• Flexible remuneration and a personalized training plan.


• People\-focused team.


• Dynamic work environment, with real possibilities for professional growth.

International projects of high technological value.

• At CORUS we are very conscious of the importance of respecting diversity. No one will be excluded from this call for applications on the grounds of race, colour, age, sex, marital status, ideology, political opinions, nationality, religion, sexual orientation and/or any other personal, physical or social condition. This process is aimed at choosing the best professionals through a selection process based exclusively on merit and skills.

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