Jewellery Sales Executive (Liverpool) Full-Time

Jewellery Sales Executive – Full Time

At Wongs, every team member plays a part in creating exceptional customer experiences. Our Jewellery Sales Executives are at the heart of this – delivering a professional, friendly, and welcoming service every day.

Established in 1979, Wongs has proudly served Liverpool for over 46 years and is now expanding into Manchester. Our goal is simple: to make buying jewellery an enjoyable, inclusive, and memorable experience, supported by our onsite workshop.

Why Join Wongs?

We don’t just sell jewellery – we help customers celebrate life’s most meaningful moments.

You’ll be part of a supportive, professional team where your contribution truly matters.

Our awards include:

• Retail Jeweller \- Jewellery Retailer of the Year 2026


• Retail Jeweller \- Bridal Jewellery Retailer of the Year 2026


• Great Place to Work 2025


• Retail Jeweller \- Best Independent Jeweller 2025


• Retail Jeweller \- Customer Service Excellence 2025


• Liverpool BID Awards \- Jeweller of the year 2025


• County Brides \- Best Jeweller 2025


• Retail Business of the Year \& Overall Winner 2024


• Retail Jeweller \- Team of the Year 2024


• Professional Jeweller \- Team of the Year 2024


• Marketing Campaign of the Year 2024


• Workshop Professional of the Year 2023

Known as *“Where Liverpool gets engaged,”* you’ll be part of something special.

About the Role

We’re looking for a full\-time Jewellery Sales Executive to join our award\-winning team.

Whether you have jewellery experience or come from a luxury retail background, this is a great opportunity to grow your career.

You’ll welcome customers, guide them through their journey, and help create lasting memories.

What We’re Looking For

• Friendly, confident, and customer\-focused


• Hardworking with pride in your role


• Well\-presented and professional


• Passionate about delivering great service


• Motivated and driven to succeed


• Comfortable using social media

*Jewellery experience or JET qualification is a bonus, but not essential.*

Key Responsibilities

• Deliver excellent in\-store and online customer service


• Advise on products, bespoke pieces, and engagement rings


• Build strong, lasting customer relationships


• Work closely with the wider team


• Maintain high showroom standards


• Support marketing through social media


• Manage sales from enquiry through to aftercare

How You’ll Work

• Keep customers updated and communicate clearly


• Be punctual, prepared, and professional


• Stay proactive during quieter periods


• Take ownership of your performance


• Help keep the showroom clean and welcoming

Benefits

• Bonus scheme


• Staff discount


• Company events


• Free uniform


• Employee Assistance Programme


• 28 days holiday (increasing with service)


• Health \& wellbeing support


• Family\-friendly policies


• Charity and volunteering opportunities

Ready to join us?
If you’re passionate about jewellery and great service, we’d love to hear from you.

*Previous applicants are welcome to apply.*

Pay: From £25,000\.00 per year

Benefits:

• Employee discount


• Store discount

Application question(s):

• Have you achieved a minimum of 5 GCSE’s Grade C (Grade 4\) or equivalent, including Maths and English


• Luxury Sales: 1 year (preferred)

Work Location: In person

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