IT System Engineer (f/m/d) Remote Support English and another European language (ideally Portuguese)

Do you want to help create the future of healthcare? Our name, Siemens Healthineers, was selected to honor our people who dedicate their energy and passion to this cause. It reflects their pioneering spirit combined with our long history of engineering in the ever\-evolving healthcare industry.

We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sounds interesting?

Then come and join our global team as IT System Engineer (m/f/d) Remote Support English, German and/or Polish to support our international customers in the radiology department of a hospital with their IT infrastructure. Choose the best place for your work – Within the scope of this position, it is possible, in consultation with your manager, to work mobile (within Germany) up to an average volume of 60% of the respective working hours. This position can be filled in Erlangen, Germany or Warzaw, Poland. Your tasks and responsibilities:

• You will provide international remote IT support for the clinical imaging software of several Siemens Healthineers departments to provide a fast and high\-quality support for the customer; based in Erlangen, Germany or Warzaw, Poland.


• You will work efficiently in both a local and a virtual support team being responsible for Europe, Middle East, Africa (EMEA), within normal business hours as well as in stand\-by.


• You coordinate and organize activities (incl. updates and upgrades) within the scope of support, with internal and external partners, in order to ensure clinical operation for customers.


• You configure, maintain and implement IT interfaces to other systems in a customer environment.

To find out more about the specific business, have a look at Services for Imaging \& Therapy.

Your qualifications and experience:

• You have successfully completed your bachelor degree in the field of electronics engineering, computer science or similar, with strong focus on IT.


• You have first experience (first employment, working student, internship) in customer IT support.


• You do not have a degree? We also welcome applicants with vocational training in combination with additional qualifications and many years of professional experience in this field.


• You have basic knowledge of virtualized IT systems, databases, server OS (MS Windows and Linux), networking and server hardware.


• You have experience in the ITIL process with regards to Incident\- and Change\-Management.

Your attributes and skills:* You have the ability to maintain an overview of the various support enquiries and set corresponding priorities.

• You support our English, German and Polish speaking customers, therefore your English and German skills need to be very fluent. Business Confidence in Polish to interact with local colleagues and customers will greatly benefit your application.


• We win together: You are a team player and you have an orientation on high quality, show customer focus, communication and analytical skills. Therefore you are looking forward to being in contact with our customers on a daily basis.

Our global team:

Siemens Healthineers is a leading global medical technology company. 74,000 dedicated colleagues in over 70 countries are driven to shape the future of healthcare. An estimated 5 million patients across the globe benefit every day from our innovative technologies and services in the areas of diagnostic and therapeutic imaging, laboratory diagnostics and molecular medicine, as well as digital health and enterprise services.

Our culture:

Our culture embraces different perspectives, open debate, and the will to challenge convention. Change is a constant aspect of our work. We aspire to lead the change in our industry rather than just react to it. That’s why we invite you to take on new challenges, test your ideas, and celebrate success. Check our Careers Site at https://www.siemens\-healthineers.com/de/careers

As an equal opportunity employer, we welcome applications from individuals with disabilities.\#myabilityshs

Wish to find out more before applying? Contact us: recruitinggersupport.func@siemens\-healthineers.com, if you wish to discuss any initial questions with our recruitment team. The contact person handling this job ad is Deniz Gürgen.

We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Click here to get started.

To all recruitment agencies:

Siemens Healthineers' recruitment is internally managed, with external support permitted only when a qualified supplier has established a formal contract with us. Unsolicited candidate submissions and referrals, absent a current supplier contract, do not establish consent and are ineligible for fees. We delete and destroy unsolicited information, thus, would recommend you refrain from any such practices. Your adherence to our policies is appreciated.

Siemens Healthineers Germany was awarded the Great Place to Work® certificate.

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