IT Support Specialist

IT Support Specialist

Company: YKPCX SL
Location: Spain
Job Type: Full\-Time

Job Overview

YKPCX SL is seeking a motivated and technically skilled IT Support Specialist to join our team in Spain. The ideal candidate will be responsible for providing day\-to\-day technical support, maintaining IT systems, and ensuring smooth and efficient operation of all hardware, software, and network services across the organization.

Key Responsibilities

• Provide first\-line technical support for hardware, software, and network\-related issues


• Install, configure, and maintain desktops, laptops, printers, and other IT equipment


• Support Microsoft Windows, Microsoft 365, email systems, and business applications


• Troubleshoot system errors, connectivity issues, and user access problems


• Manage user accounts, permissions, and password resets


• Monitor IT systems and assist in maintaining network performance and security


• Perform regular system updates, backups, and preventive maintenance


• Document technical issues, solutions, and IT procedures


• Assist with onboarding and setup of IT equipment for new employees


• Coordinate with vendors and service providers when necessary

Requirements

• Bachelor’s degree or diploma in Information Technology, Computer Science, or related field


• Proven experience in IT support, help desk, or technical support role


• Strong knowledge of Windows OS, Microsoft 365, and basic networking


• Familiarity with remote support tools and ticketing systems


• Strong troubleshooting and analytical skills


• Good communication and customer service skills


• Ability to work independently and manage multiple tasks

Preferred Qualifications

• Certifications such as CompTIA A\+, Network\+, or Microsoft certifications are a plus


• Experience with cloud services, cybersecurity basics, or virtualization


• Knowledge of IT asset management and documentation practices


• Fluency in Spanish and English preferred

What We Offer

• Competitive salary package


• Professional and supportive work environment


• Career growth and advancement opportunities


• Training and continuous learning opportunities

Sueldo: 165\.000,00€ al año

Ubicación del trabajo: Empleo presencial

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