IT Support Specialist
Lksim BV is a professional IT services and technology solutions company headquartered in Amsterdam, Netherlands. We specialize in delivering IT support, infrastructure management, and digital innovations that empower organizations to achieve efficiency, security, and sustainable growth. Our mission is to combine expertise, responsiveness, and innovation to ensure seamless technology operations and client satisfaction.
Position Overview
We are seeking an IT Support Specialist to provide technical assistance, troubleshoot IT issues, and ensure smooth operation of systems and networks. This role requires a proactive professional with strong technical knowledge, problem\-solving skills, and the ability to deliver timely support to employees and clients. The IT Support Specialist will play a key role in maintaining Lksim BV’s reputation for excellence in IT services.
Key Responsibilities
- Provide first\-line technical support for hardware, software, and network issues.
- Install, configure, and maintain IT systems and applications.
- Troubleshoot and resolve technical problems in a timely manner.
- Document support requests, incidents, and resolutions.
- Collaborate with IT teams to implement upgrades and improvements.
- Ensure compliance with Netherlands’ IT regulations and company policies.
- Support audits, reviews, and internal assessments related to IT operations.
- Deliver training and guidance to staff on IT tools and best practices.
- Bachelor’s degree in Information Technology, Computer Science, or related field.
- 2–4 years of experience in IT support or technical assistance.
- Strong knowledge of operating systems, networks, and troubleshooting processes.
- Excellent communication, organizational, and problem\-solving skills.
- Proficiency in MS Office Suite, IT support tools, and ticketing systems.
- Certifications such as CompTIA, Microsoft, or Cisco are an advantage.
- Competitive salary and benefits package.
- Opportunity to grow within a dynamic Netherlands\-based IT company.
- Professional development and career advancement opportunities.
- A collaborative and innovation\-driven work environment.
Interested applicants may send their CV and cover letter via Indeed or directly to the company’s recruitment team, highlighting their experience in IT support and achievements in managing technical operations.
Job Type: Full\-time
Pay: Up to €175\.000,00 per year
Work Location: In person
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