IT Support Specialist

IT Support Specialist

Company: Efficserv SL
Location: Spain (On\-site/Hybrid)
Employment Type: Full\-Time

About Efficserv SL

Efficserv SL is a forward\-thinking company dedicated to delivering efficient business and technology solutions to clients across various industries. We value innovation, reliability, and teamwork, and we are committed to maintaining a secure and high\-performing IT environment that supports business growth and operational excellence.

We are looking for a skilled and customer\-focused IT Support Specialist to join our growing team and provide technical assistance to employees and clients.

Key Responsibilities

• Provide first\-line technical support for hardware, software, and network\-related issues.


• Install, configure, and maintain desktops, laptops, printers, and other IT equipment.


• Troubleshoot system, application, and connectivity problems in a timely manner.


• Manage user accounts, passwords, and access permissions.


• Monitor IT systems and ensure optimal performance and security.


• Assist with software updates, backups, and system maintenance.


• Document technical issues, solutions, and support procedures.


• Collaborate with internal teams and external vendors to resolve complex IT issues.


• Support onboarding and setup for new employees.


• Ensure compliance with company IT policies and security standards.

Requirements

• Bachelor’s degree or certification in Information Technology, Computer Science, or related field.


• 1–3 years of experience in IT support, help desk, or technical support roles.


• Strong knowledge of Windows operating systems, Microsoft 365, and networking basics.


• Experience troubleshooting hardware and software issues.


• Familiarity with remote support tools and ticketing systems.


• Excellent problem\-solving and communication skills.


• Ability to prioritize tasks and work independently.


• Good written and verbal communication skills in English (Spanish is a plus).

Preferred Skills

• Experience with cloud platforms such as Microsoft Azure or Google Workspace.


• Basic understanding of cybersecurity best practices.


• Knowledge of VPNs, firewalls, and network infrastructure.


• IT certifications such as CompTIA A\+, Network\+, or Microsoft certifications are an advantage.

Sueldo: 170\.000,00€ al año

Ubicación del trabajo: Empleo presencial

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