IT Support Engineer
Greenfield I T Recruitment
Town Centre
Full-time
GBP 30,000 – 35,000
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IT Support Engineer (2nd line) – Hybrid
Salary: Up to £35,000 plus benefits
Permanent
Location: Telford, TF3
Occasional travel to other UK sites
A great opportunity for a proactive, self-sufficient 2nd line IT Support Engineer to join a growing team in Telford. You’ll handle day-to-day support, networking tasks and project work, with the opportunity to work from home and the office
IT Support Engineer (2nd Line) Role
- 2nd line support across hardware, software and connectivity issues
- General networking: switches, VPNs, routing basics
- Regular maintenance, updates and user administration
- Troubleshooting and resolving escalations quickly
- Supporting IT projects and continuous improvement
- Occasional travel to additional sites
- Solid 2nd line capability in a busy environment
- Strong troubleshooting skills
- Good networking knowledge (switches, VPNs)
- Confident managing users and permissions
- Proactive, organised and able to work independently
If you’d like to discuss, please contact Paige Bevan on or email
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