IT Project Manager | Sales and Marketing

*We are looking for a Project Manager who has successfully enhanced and scaled CRM platforms (Salesforce or equivalent) in live environments, making measurable improvements in sales pipeline, marketing effectiveness, and user adoption.*

Main Responsibilities

• Define project objectives, scope, deliverables, and detailed plans (timeline, budget, risks).


• Manage resources (team, budget, equipment) and ensure efficient allocation.


• Lead and motivate the project team, assign tasks and ensuring accountability.


• Coordinate with stakeholders, manage expectations, and ensure effective communication.


• Monitor project performance, costs, risks, and apply corrective actions when needed.


• Ensure compliance with quality standards and support User Acceptance Testing (UAT).


• Prepare project status updates, reports, and final project closure documentation.


• Facilitate delivery of project outputs to clients and service owners.

• Minimum 5 years’ experience managing IT projects with direct impact on Sales \& Marketing operations.


• Proven delivery of at least 2 CRM/MarTech implementation or enhancement projects, including data migration, process harmonization (segments, business units, end\-to\-end flow), systems integration, and user adoption.


• Hands\-on experience with Salesforce (data model, release \& environment management, governance and change control), Salesforce Marketing Cloud, Salesforce Experience Cloud, and Adobe Experience Manager Sites; experience supporting eCommerce projects is highly valued. Knowledge of other CRM suites is a plus, including Microsoft Dynamics 365 Sales, SAP CX, and Oracle CX.


• Experience collaborating with SAP SD and LE teams is a strong advantage, especially in projects involving e\-invoicing compliance requirements.


• Strong commercial stakeholder management: Sales Ops, Rev/Ops and Marketing Ops.


• Demonstrated AI implementation on S\&M activities.


• CRM system certification is a plus (admin or consultant).

• Bachelor's degree in computer science, business administration, project management, or related field.


• At least 5 years of experience in project management, with a track record of successfully delivering IT and digitalization projects on time and within budget.


• Project management certifications (e.g., PMP, PRINCE2, Agile, Scrum) would be appreciated.


• Strong leadership and team management skills, with the ability to inspire and motivate project teams.


• Excellent written and verbal communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels.


• Solid understanding of project management methodologies, tools, and techniques.


• Experience leading delivery as a Scrum Master is valuable, along with practical knowledge of Agile ways of working and Microsoft Azure DevOps tools.

• Hybrid Work Model: Flexibility to work from home and in the office, helping you achieve a healthy work\-life balance.


• Ticket Restaurant: Enjoy a daily meal allowance to support your well\-being.


• Flexible retribution: Kindergarten \& Transport.


• 30 Labor Days of Holidays: Ample time off to relax and recharge.


• Language Lessons: Access to language lessons to help you grow both personally and professionally.


• Medical Insurance: 60% company\-subsidized medical insurance for employees, with the option to extend coverage to family members at a highly competitive rate.


• Open and Modern Office Environment: Work in a collaborative, innovative, comfortable space designed for your success.

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