IT Product Owner

IT Product Owner x2

Infrastructure \& Enterprise Resource Planning (ERP) Services

Shape the future of policing technology

We're looking for two IT Product Owners to join our Digital, Data and Technology team and help drive the delivery and continuous improvement of critical technology services that support frontline policing and the communities we serve.

These are exciting opportunities to take ownership of products that make a real difference. We havetwo roles available, with one focused on Infrastructure Services which includes cloud, networks, telephony, hosting and core infrastructure services and the other on ERP Services and associated business systems, integrations and technology services. While each role has a different area of focus, we're keen to hear from experienced Product Owners from a wide range of technology backgrounds. You do not need to have extensive experience in both specialisms to apply.

As a Product Owner, you will work at the heart of technology, bringing together stakeholders, users, suppliers and technical teams to ensure products deliver maximum value. You will be accountable for the product direction, governance, lifecycle management and continuous improvement of a portfolio of technology products and services. You will play a key role in shaping product roadmaps, influencing investment decisions and ensuring technology continues to meet organisational and operational needs.

play a key role in identifying opportunities for improvement, shaping technology product roadmaps and helping us deliver innovative solutions that enhance the technology for colleagues across the organisation.

What you'll be doing

As a Product Owner, you will:

• Lead the development and continuous improvement of a portfolio of technology products and services.


• Own the technology product lifecycle and roadmap development through to continual improvement, replacement or decommissioning


• Understand user needs and use data, insight and feedback to drive product enhancements.


• Develop and maintain product roadmaps, ensuring priorities align with organisational goals.


• Collaborate with stakeholders, technical specialists, suppliers and delivery teams to deliver successful outcomes.


• Support decision\-making around product investment, enhancement, replacement or decommissioning.


• Build strong relationships with users and stakeholders, ensuring their needs and expectations are understood and managed effectively.


• Ensure products comply with security, governance, service management and regulatory requirements.


• Work with suppliers and internal teams to manage risks, performance and future service evolution.

What we're looking for

We'd love to hear from you if you have:

• Experience as a Product Owner, Product Manager, Technical Business Owner, Service Owner or similar role within ERP, Infrastructure, Technology or IT operational environments.


• An understanding of product lifecycle management, software delivery, testing and continuous improvement.


• Experience working with cross\-functional teams to deliver technology solutions.


• Experience managing technology products through their lifecycle, including enhancement, transition and retirement.


• An understanding of supplier\-delivered services, technology governance and service management principles.


• Strong stakeholder management skills, with the ability to engage, influence and build effective working relationships.


• Excellent communication, facilitation and problem\-solving abilities.


• A passion for improving services and delivering value through technology.

Why join us?

This is an opportunity to help shape the technology that enables modern policing. You'll be empowered to influence decision\-making, drive meaningful improvements and work alongside talented colleagues who are passionate about delivering excellent public services.

We offer flexible hybrid working, allowing you to balance home and office working, alongside opportunities for professional development and career progression.

Additional Information

We have two vacancies available:

• IT Product Owner \- Infrastructure Services

Which will include cloud platforms, networks, telephony, hosting and core infrastructure services.

• IT Product Owner \- ERP Services

Which will include Oracle ERP, associated interfaces, integrations, reporting capabilities and other supporting technology products.

Please note that experience in either of these areas is beneficial but not essential. We welcome applications from candidates with transferable Product Ownership, Business Analysis or Technology delivery experience who are looking to broaden their expertise and make an impact in a new environment.

The successful candidates will help shape technology that directly supports frontline policing, public safety and the delivery of critical public services.

In addition to the application form, we also require a copy of your current CV. If you are unable to upload your CV to your application, please email a copy to: Talentpolicestaff@avonandsomerset.police.uk

To be eligible to apply for this role you must have a 5 year ‘checkable history’ in the UK – ideally this means that you would have been resident in the UK for the last 5 years.

About us

Pension Benefit

A pension that grows with you, whatever stage you’re at

Alongside your salary, you’ll be enrolled in the Local Government Pension Scheme (LGPS), administered by Peninsula Pensions. This is a high‑quality defined benefit pension, providing a secure, inflation‑linked income for life, based on your earnings and length of service.

If you’re early in your career, it’s a valuable way to start building long‑term financial security from day one, with employer contributions that significantly boost the value of every pound you pay in.

If you’re more experienced, the scheme offers a level of certainty and stability that is now rare, helping you plan confidently for the future with predictable retirement income and benefits for your dependants.

Find out more: https://www.peninsulapensions.org.uk/local\-government/

Diversity \& Inclusion

Diversity is a strength and individuality is an asset. We recognise the benefit different life experience and perspectives can bring.

Click to; find out more about our benefits and culture

Closing Date

We reserve the right to close this vacancy early if we receive a high volume of applications. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Blended Working/ Hybrid Working
Avon and Somerset Police encourage flexible working where operationally possible.

This role has been identified as a blended role.

The successful candidate for this role will have the opportunity to work from home whilst also at a secondary work location, which will be a police premises. The successful applicant will have the option to discuss working arrangements with their line manager. All applicants must reside within the UK.

Important information before you commence an application (for external applicants)

You will require the following detail to complete this application form:

• National Insurance Number


• Identification Detail e.g. passport


• Address information including proof


• Referee information


• Full employment history including dates and any qualifications you may have attained


• Tattoos \- you will also be requested to provide photos and describe of any visible tattoos you have

If the role requires you to drive you will also be required to upload details from your full driving licence including photos.

Important information before you commence an application\- for ALL applicants

The application system only remains active on a single page for a period of 60 minutes.

Please ensure you allow time to complete your application fully as part complete pages do not save.

If the role has evidence questions you may wish to save these remotely and paste your answers into the boxes at time of submission.

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