IT Hardware Asset Data and Tooling Assistant Manager, IT Infrastructure Services

IT Hardware Asset Data and Tooling Assistant Manager, IT Infrastructure ServicesBasic information Location

Reading

Business Line

Enabling Functions

Job Type

Permanent / FTC

Date published

24-Aug-2026

Req #

24693

Job description Connect to your Industry

Your primary responsibility will be to ensure high data integrity standards within our hardware asset tooling. This includes overseeing the hardware asset register data and supporting the strategic direction of the supporting tooling. You will collaborate directly with the hardware asset team and cross-functionally with teams providing data and tooling support.

We seek a highly organized individual with proven experience managing an asset register or similar database. Strong interpersonal skills and a process-driven approach, including the ability to implement new working practices, are essential.

We encourage consideration of flexible ways of working, both formal and informal arrangements that allow for the best outcomes for our people and our clients. If this opportunity is of interest to you with some flexibilities, please do discuss it with us.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way , serve with integrity , take care of each other , foster inclusion , and collaborate for measurable impact . These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.

Connect to your opportunity

Diligent and analytical, the Hardware Asset Data and Tooling Supervisor will join our IT Customer Experience and Support Team, reporting to the Hardware Asset Manager. This role is crucial for maintaining high data integrity across the tooling.

The role's success will be achieved by the below success metrics.

• Support strategic goals by collaborating with the ServiceNow team to enhance tooling and improve data quality, automation, and insights.


• Identify and deliver continuous service improvement initiatives in hardware asset management by analyzing data insights and developing solutions.


• Develop and leverage data-driven insights to add value to the firm by optimizing refresh cycles, managing order volumes, and proactively identifying opportunities to enhance security and reduce risk.


• Deliver regular management reports (weekly/monthly) relating to hardware assets

Essentials:

• Experience in a database oversight role in a blue-chip organization or similar.


• Essential to have had significant exposure to the daily running of a major and wide-ranging IT Operations function


• Strong communication skills with the ability to effectively present information articulately to both IT and other stakeholders


• Excellent analytical, numeracy and IT skills with a keen eye on the quality and integrity of data and how it flows throughout the business


• Exposure to HR, procurement, finance and associated IT business processes would be a significant advantage.


• Ability to manage tight reporting deadlines


• Structured and with ability to work effectively in a changing landscape

• Exposure to ServiceNow or similar tooling


• ITIL v4 foundation (or higher) certification or similar

Collaboration is central to everything we do at Deloitte. From IT to HR, marketing and more, our teams help to support the wider business in everything they do. Bringing your individual skills and specialist knowledge, you can make a far-reaching impact. Come join us.

Central business services

We deliver world-class business support services for our people, our clients and our firm. From HR services, technology and digital support and pensions to facilities management, and more - together we are a true enabler for better business.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.

Connect with your colleagues

""A career in Insights offers a unique opportunity for those wanting to dig deeper into the trends and drivers impacting the markets they follow. Making your living by revealing, exploring, and explaining breakout insights is enormously rewarding, and Deloitte is a great place to push your research career to the limit." - Rob, Enabling Functions"

Our hybrid working policy

You'll be based in Reading with hybrid working.

At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.

Our commitment to you

Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the...

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