IT FIELD ENGINEER
IT Field Engineer
Bromley, Kent | Up to £38k per annum | Permanent, Full-Time
Company Pool Vehicle Provided (Work only)
Full UK Driving License Essential
Our client is looking for a practical, organised and customer-focused IT Field Engineer to join our growing IT Department.
Supporting over multiple users across locations in London, Essex, Milton Keynes, Cambridge and surrounding areas ,this role is ideal for someone who enjoys travelling, working hands-on with technology and helping people on a wide range of IT installations, upgrades and support activities.
No two days are the same. One day you could be installing wireless access points, replacing network equipment and updating documentation. The next you may be delivering equipment, supporting a site issue or assisting with the setup of a new location.
This role combines technical work with a strong focus on organisation and administration. Maintaining accurate records, photographs, asset information and documentation is just as important as completing the technical work itself.
Day to day
Traveling to sites using a company vehicle
Delivering IT equipment and infrastructure hardware
Installing and supporting switches, wireless access points, routers and associated network equipment
Assisting with Meraki, DrayTek and Starlink installations following company standards
Building, configuring and deploying laptops, desktops, printers and mobile devices
Asset tagging and recording all deployed equipment
Installing and maintaining structured cabling, patch panels and network cabinets
Providing onsite IT support where remote support is not suitable
Recording serial numbers, asset tags and installation details
Taking site photographs and maintaining installation records
Producing simple rack layouts, cabinet diagrams and equipment location drawings
Maintaining accurate asset management records
Assisting with site relocations, equipment moves and new site setups
Preparing equipment and assisting with stock control activities at Head Office
Escalating technical issues to senior engineers when required
Skills & Experience 3 years' plus experience within an IT support, field engineering or technical support role
Experience installing or supporting network equipment such as switches, routers and wireless access points
Basic understanding of networking and Wi-Fi technologies
Experience with Microsoft 365 and Windows 11
Experience working with CAT5e and CAT6 structured cabling
Experience maintaining technical documentation and records
Strong troubleshooting and problem-solving skills
Excellent communication and customer service skills
Good organisational and time management skills
Full UK Driving License
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